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How to fix Duplicate "Place Order" and "Terms and Condition" at check out page

This topic has 25 replies, 7 voices, and was last updated 9 years, 8 months ago ago by Stan Russell

kagansurfer

Participant

March 8, 2015 at 12:39

how can we fix Duplicate “Place Order” and “Terms and Condition” at check out page

Please, contact administrator
for this information.

#48190 Copied

24 Answers

Eva Kemp

Support staff

March 8, 2015 at 21:31

Hello,

What theme version are you using?
Have you updated it to the latest 1.3 version?

Please do this and create back up of your files and database before update.

Regards,
Eva Kemp.

#48220 Copied

kagansurfer

Participant

March 9, 2015 at 00:58

I guess my version is 1.0
I never update a theme before
is there a way to do via dashboard?
Thanks

#48244 Copied

Eva Kemp

Support staff

March 9, 2015 at 12:02

Hello,

You need update the theme via FTP.
Create a back up of the files and database before update!

How to update the theme you can watch in our video tutorial (it’s for Legenda theme but the process is the same):
https://www.youtube.com/watch?v=KdWESIIPU1k

Thank you.
Regards,
Eva Kemp.

#48278 Copied

kagansurfer

Participant

March 10, 2015 at 19:10

is there a way to do FTP through the dashboard or should i download a plugin for FTP transfer
Thanks

#48636 Copied

Eva Kemp

Support staff

March 10, 2015 at 21:01

Hello,

You can use FTP client like FileZilla https://filezilla-project.org/download.php?type=client .

Regards,
Eva Kemp.

#48652 Copied

jordandwilson

Participant

March 11, 2015 at 00:53

I’ve just updated and although the buttons have now turned red, they are still duplicated in the cart.

#48668 Copied Theme version: 1.3 WooCommerce version: 2.3.5

Eva Kemp

Support staff

March 11, 2015 at 13:05

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#48758 Copied

JinzCreative

Participant

March 14, 2015 at 10:39

I also facing this issue after i update the theme and woocommerce to latest version, kindly help on this issue as soon as possible. Urgent…Thank you.

Please, contact administrator
for this information.

#49597 Copied

Robert Hall

Support staff

March 14, 2015 at 11:13

Hello @JinzCreative,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#49605 Copied

JinzCreative

Participant

March 14, 2015 at 11:20

Details as below:

Please, contact administrator
for this information.

#49608 Copied

Brian

Participant

March 15, 2015 at 04:05

I’m also having this issue. Instead of always offering to fix it privately via FTP, could you please just tell us what the problem is so we can fix it ourselves?

Thanks

#49653 Copied

Eva Kemp

Support staff

March 15, 2015 at 12:43

Hello @Brian,

You’ve been replied in the previous topic.

Please check.

Regards,
Eva Kemp.

#49683 Copied

JinzCreative

Participant

March 15, 2015 at 13:55

Hi Eva,

I had posted my FTP login details already before Brian’s post, waiting for your checking.

Thank you.
Helen

#49687 Copied

Eva Kemp

Support staff

March 16, 2015 at 10:45

Hello @JinzCreative,

The issue has been fixed.
Please check the Checkout page.

Thank you.
Regards,
Eva Kemp.

#49779 Copied

JinzCreative

Participant

March 16, 2015 at 16:07

Hi Eva,

Thank you for your help, really appreciate it! Left one more issue is after you re-upload the woocommerce files, the shipping address disappear again, please have a check.

Thank you very much!
Best Regards,
Helen

#49907 Copied

Eva Kemp

Support staff

March 16, 2015 at 19:20

Hello @JinzCreative,

You’re welcome.
You’ve been already replied concerning shipping address in other topic.
Please check.

Regards,
Eva Kemp.

#49967 Copied

kagansurfer

Participant

March 26, 2015 at 17:56

Hello
I am still facing the same issue after theme update
Thanks

#52613 Copied

jordandwilson

Participant

March 26, 2015 at 21:18

Hi Eva,

That would be great. Also, regarding coupon codes, they work fine in the basket stage of the checkout, but if i try to apply one in the billing details stage, the price on the right doesnt update unless i refresh the page.

Details below.

Thanks,
Jordan

Please, contact administrator
for this information.

#52640 Copied

Eva Kemp

Support staff

March 26, 2015 at 21:49

Hello @jordandwilson,

Please update the theme to the latest version as well as the required plugins https://www.8theme.com/download-plugins/ and Woocommerce plugin.
Don’t forget to create a back up before update!

Regards,
Eva Kemp.

#52645 Copied

Eva Kemp

Support staff

March 26, 2015 at 21:51

Hello @kagansurfer,

Please remove “woocommerce” folder in wp-content/themes/woopress directory and reupload it from the theme package of a new version. After that the issue should be fixed.
If you still have issues please provide us with FTP and wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#52646 Copied

jordandwilson

Participant

March 26, 2015 at 22:38

Hi,

I’ve done this just now and still having the issues.

I’ve also unlocked FTP for you.

Thanks,
Jordan

#52658 Copied

Eva Kemp

Support staff

March 26, 2015 at 23:02

Hello @jordandwilson,

I’ve reuploaded woocommerce folder.
Please check Checkout page now and clear browser cache before.

Regards,
Eva Kemp.

#52664 Copied

jordandwilson

Participant

March 26, 2015 at 23:08

Thanks eva! that’s great now!

#52668 Copied

Stan Russell

Participant

March 27, 2015 at 08:22

Hello jordandwilson,

You are welcome!

Regards,
Stan Russell.

#52703 Copied
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