HOW TO IMPROVE LOADING TIMES IN POPUP ADD TO CART

This topic has 2 replies, 2 voices, and was last updated 4 months, 4 weeks ago ago by Luca Rossi

  • Avatar: OnlyCBD
    OnlyCBD
    Participant
    June 7, 2024 at 13:12

    Hello!
    We are having some problems with the add to cart popup.

    I attach a video so you can see it.

    This is hardly noticeable in PC version, but when we are in mobile version it takes much longer.

    Is there any possible solution to shorten the opening time of the popup?

    Thank you very much.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    June 9, 2024 at 05:10

    Dear @OnlyCBD,

    We hope this message finds you well. We have encountered an issue where adding a product to the cart triggers a 403 error, which appears to be causing a delay in the loading of the popup cart. For your reference, please see the screenshots linked below:

    – [Screenshot 1](https://prnt.sc/Yhi6bg7iNxjU)
    – [Screenshot 2](https://prnt.sc/mEC8sioNVT2t)

    Could you kindly disable the third-party plugins temporarily and verify if the issue persists? This would help us determine the source of the problem more accurately.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

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