How to make a difference in the promo filter between variations with and without promo

This topic has 2 replies, 2 voices, and was last updated 10 months ago ago by Rose Tyler

  • Avatar: thibaultcomte
    thibaultcomte
    Participant
    January 24, 2024 at 14:10

    Hello there,

    A question on the promo filter / shop page with filter widget.

    On the shop if we click on PROMO, all the product with a promo will be display (Screenshot 1: S1).

    As you can see on S1 all product are sorted and it show a product with a promo but it is in fact only one variations that has a promo not all the variations.

    If you click on the product (S2) you will arrive on the product variations that does not has a promo.

    If you want to find the promo you need to click on the options (size, colors) to find the promo. (S3)

    What we would like is when the State of the product / filter is chosen with “promo”, the shop need to display all of the products with “promo” and the variations with “promo”. And if click on a product with a variation with promo and one without promo to arrive directly on the variations with promo.

    Hope I am clear enough because this is a bit complexe,

    Have a great day,

    Hope you will be able to help,

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2024 at 16:55

    Hello, Thibaultcomte,

    Thank you for reaching out to us.

    At present, the default values for variable products are derived from the settings indicated in the following link: https://prnt.sc/lW75VNy5cluI. These values must be configured manually.

    Regrettably, the feature you have referenced is not available in our current offerings. We recommend reaching out to WooCommerce support for further assistance on this matter. You may connect with them via this link: https://wordpress.org/support/plugin/woocommerce/.

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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