How to make image to fix to screen with full width setting

This topic has 10 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: vidomarketing
    vidomarketing
    Participant
    August 15, 2023 at 08:43

    Hi support team,

    im trying to make a full screen image section with 2 columns, what setting do i need to make it full screen and responsive in any screen? Tried couple settings and also image sizes but none of them working properly.

    I want the effect similar to this one:
    https://ysg.studio/projects/dream-weaver/
    Look at the 2 columns image section:
    https://ibb.co/BtzY14p

    But in my website, no matter how i set the section/image settings, it either too small to fit into full screen or it stretcg the image out of proportion, especially when i switch from laptop screen to monitor.
    Shrink
    https://ibb.co/qFZGySN
    Stretch
    https://ibb.co/PhcSvqv

    i share the login and site url in private, pls help, thanks in advanced!!

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2023 at 09:11

    Hello, Vidomarketing,

    Thank you for contacting us and for using XStore.

    The provided page shows https://prnt.sc/QCV5dbB4h1Ey , please provide a new URL.

    Kind Regards,
    8theme team

    Avatar: vidomarketing
    vidomarketing
    Participant
    August 15, 2023 at 10:35

    hi Rose, its working fine for me, can u please try again?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2023 at 12:46

    Hello, Vidomarketing,

    Thank you for your response.
    We face the same 404 message. Please open the site from an incognito window, log in using the credentials you provided for us, and check the page.

    Is there a restriction by IP or something else?

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: vidomarketing
    vidomarketing
    Participant
    August 15, 2023 at 15:49

    Hi Rose,

    Sorry i have no idea on whats going on, no ip blocking is set, i test again just now in chrome incognito and edge inprivate, they work just fine, can u try one more time please?

    https://ibb.co/bPwtRLN

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2023 at 16:42

    Hello, Vidomarketing,

    We tested from 3 different devices and get 404 error.

    About the full-screen image section, please watch this video – https://we.tl/t-AsmNT91L6w

    Kind Regards,
    8theme team

    Avatar: vidomarketing
    vidomarketing
    Participant
    August 16, 2023 at 05:40

    Hi Rose,

    Sorry for inconvenient, im not sure whats wrong with that page, now i start seeing it as 404 too. Might need to trash and redo, anyway can u try on another page, basically its same design. I need help on setting up 2 column images to full width.

    Thanks a lot!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2023 at 06:27

    Hello, Vidomarketing,

    Thank you for your response.

    Did you watch the video from my previous response? It showed how to set up 2 column images to full width.

    Please check https://new.mod*****.com.au/commercial/hospitals/mckellar/ page now, we’ve created an example at the bottom of this page.

    Kind Regards,
    8theme team

    Avatar: vidomarketing
    vidomarketing
    Participant
    August 17, 2023 at 01:28

    first thanks for the video and also the sample.

    I know how to add image as u did, the problem is if u do like that, image is skew or stretch when u switch screen (for eg: laptop to monitor), that’s what i mentioned in the first message.

    I know the normal setting, i just want to know how i can make it show properly without stretching like this website:
    https://ysg.studio/projects/dream-weaver/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2023 at 06:34

    Hello, Vidomarketing,

    Thank you for your response.

    As for me, the images in the example are displayed just fine, but if this is not what you are looking for, we would recommend you contact support of Elementor plugin, because this situation is independent of our theme. Elementor support will be more helpful in this case, because they better know the abilities of their own page builder plugin.

    We hope this information is helpful.

    Kind Regards,
    8theme team

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