How to make Instagram Element only display user feed?

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: jsl
    jsl
    Participant
    December 27, 2018 at 19:28

    Hi!

    The 8theme Instagram element has a setting that says “Username or hashtag”.
    At the moment it seems like it’s pulling anything that includes the keyword entered.
    Is there a way to make the element only pull content from the userfeed or hastag only?
    Perhaps differentiated by the @ or # symbols?
    E.g. @username or #ATrendingHashtag

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 10:03

    Hello,

    To display photos by username you need to add – username and by hashtag – #hashtag Please see screenshots in Private content area.
    You need to add your username, as on the screenshot, and wait 2 days for automatical clearing Instagram cache on your site.

    Regards

    Please contact administrator
    for this information.
    Avatar: jsl
    jsl
    Participant
    December 28, 2018 at 10:23

    Thanks Rose.

    Some how I can’t see the Private content you sent?

    Just tried changing the field to our username without the @ and it seems to be working on the staging site but not the live site.
    Is there a way to manually clear the cache/refresh?

    Thanks!

    Jason

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 10:45

    Please leave username without the @ and wait.

    Our developers will check the functionality of the Private Content area. Thanks for the notice.

    Regards

    Avatar: jsl
    jsl
    Participant
    January 3, 2019 at 07:55

    Thanks Rose. The user content feed is working as expected now. Please feel free to mark this case as solved if you like. Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2019 at 08:03

    You’re welcome!
    Have a nice day.

    Regards

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