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How to make the quickview when closed not to press on the products behind

This topic has 9 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Jack Richardson

Tal

Participant

November 17, 2024 at 15:59

hey.
added a explain video

Please, contact administrator
for this information.

#423890 Copied Theme version: 9.4.4

8 Answers
Luca Rossi

Support staff

November 18, 2024 at 10:45
Hi @Tal,

Could you please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS?

.et-quick-view-canvas .et-close-popup { touch-action: none; }

Best regards,
8Theme’s Team
#423966 Copied
Tal

Participant

November 18, 2024 at 11:05

not working. still touching

#423968 Copied

Jack Richardson

Support staff

November 19, 2024 at 15:29

Dear @Tal,

We hope this message finds you well.

Could you kindly provide us with details regarding the devices you are currently using? Additionally, we would appreciate it if you could check the issue from an incognito browser.

We have conducted tests on our own devices and were unable to replicate the issue you mentioned.

Thank you for your cooperation.

Best regards,
Jack Richardson
8Theme Team

#424208 Copied

Tal

Participant

November 19, 2024 at 15:30

im using iphone.

#424209 Copied

Tal

Participant

November 20, 2024 at 14:54

?

#424386 Copied

Jack Richardson

Support staff

November 20, 2024 at 14:57

Dear @Tal,

We hope this message finds you well.

We have reviewed the quick view issue you inquired about and did not encounter any problems. The layout of the quick view for products on your website appears to be displaying correctly, covering the full width of the device screen.

Could you kindly confirm if the issue was resolved from your side after switching to a different type of quick view content? We conducted our tests using the same devices you mentioned.

Thank you for your cooperation.

Best regards,
8Theme Team

#424389 Copied

Tal

Participant

November 24, 2024 at 11:19

when i put it in popup mode its works fine but off canvas not.
on pc its works fine but on my iphone its still press the product behind

#424925 Copied

Jack Richardson

Support staff

November 25, 2024 at 15:17

Hello @Tal

Do you plan to keep using the popup type of quick view of it was a temporary solution to test ?
We added such task in our todo list for checking and fixing, so our developers will take a look on the possible solutions of such issue.

Kind regards,
Jack Richardson
The 8theme’s team

#425145 Copied
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