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How to manage contact form ? - by lnts - on WordPress WooCommerce support

This topic has 18 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

lnts

Participant

October 8, 2015 at 11:13

hello
where in the theme i can add a phone filed to the contact from here:
http://cliptv.co.il/
scroll down youll see it

this is not contact from 7

thanks

#92471 Copied Theme version: 2.2

17 Answers

Brian Johnson

Member

October 8, 2015 at 11:58

Hello

Please mark up on the screenshot whare do you want to add phone number. You may use this service:http://prntscr.com/.

Regards,
Brian Johnson

#92485 Copied

lnts

Participant

October 9, 2015 at 06:08

thanks for the fast replay,
here: http://nimb.ws/IFt1QG

#92649 Copied

Brian Johnson

Member

October 9, 2015 at 06:53

Hello

Sorry for inconvenience. There is no such option in our theme. You may add this field manually in wp-content/themes/royal/framework/theme-fuctions.php from line 1356 and wp-content/themes/royal/framework/shortcodes.php. Please perform all your customization in the Child Theme to prevent overwritting during update. The other way is to use 3-d party plugin.
Thank you for understanding.

Regards,
Brian Johnson

#92654 Copied

lnts

Participant

October 10, 2015 at 19:54

thanks
can you tell me please what line of code i need to add on the files?

thanks

#93026 Copied

Eva Kemp

Support staff

October 12, 2015 at 09:42

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#93169 Copied

lnts

Participant

October 12, 2015 at 10:46

see privet content for log in info
thanks for the suuport

🙂

Please, contact administrator
for this information.

#93195 Copied

Eva Kemp

Support staff

October 12, 2015 at 13:44

Hello,

Wp-admin panel credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#93245 Copied

lnts

Participant

October 12, 2015 at 13:54

sorry
try this one

Please, contact administrator
for this information.

#93250 Copied
Eva Kemp

Support staff

October 12, 2015 at 16:40
Hello,

I’ve edited the file wp-content/themes/royal/framework/shortcodes.php and added this code in line 256:
```
<div class="form-group">
<p class="form-name">
<label for="contact-phone" class="control-label"><?php _e('Phone', ETHEME_DOMAIN) ?></label>
<input type="text" name="contact-phone" class="form-control" id="contact-phone">
</div>
```
and edited the file wp-content/themes/royal/framework/theme-functions.php, added the code $phone = ''; in line 1372, the code $phone = stripslashes(trim($_GET['contact-phone'])); in line 1402 and the code in line 1418:
```
if ($phone != '') {
$body .= " or contact on phone number $phone" . PHP_EOL . PHP_EOL;
}
```
Please check your contact form now.

Regards,
Eva Kemp.
#93339 Copied
lnts

Participant

October 12, 2015 at 16:59

thanks a lot
where i can translate the word PHONE?

thanks

#93343 Copied
Eva Kemp

Support staff

October 12, 2015 at 17:20
Hello,

Edit the file wp-content/themes/royal/framework/shortcodes.php in line 256:
```
<div class="form-group">
<p class="form-name">
<label for="contact-phone" class="control-label"><?php _e('Phone', ETHEME_DOMAIN) ?></label>
<input type="text" name="contact-phone" class="form-control" id="contact-phone">
</div>
```
Find the code <?php _e('Phone', ETHEME_DOMAIN) ?> and translate the word.

Regards,
Eva Kemp.
#93351 Copied
lnts

Participant

October 13, 2015 at 13:15

thanks we got it
we have another probelm.
mobile menu is selected but still show the main menu.

we define 2 menus
1 – for mobile
2 – desktop

we did select in menus for mobile but its not showing.

also can we have a submenu on mobile?

thanks for the fast support.

#93586 Copied

Eva Kemp

Support staff

October 13, 2015 at 13:50

Hello,

As I see the same menu is shown on mobile as you set in Appearance > Menus:
http://storage1.static.itmages.com/i/15/1013/h_1444740485_1166098_3b217c7521.png
http://storage7.static.itmages.com/i/15/1013/h_1444740539_5819639_1a80b8f2a5.png

You can create drop down menu for mobile, please read here:
http://wptavern.com/how-to-create-a-dropdown-menu-of-wordpress-categories-without-using-code

Regards,
Eva Kemp.

#93599 Copied

lnts

Participant

October 13, 2015 at 14:40

thanks for the fast replay:
strange on our end we see the same menu
http://storage1.static.itmages.com/i/15/1013/h_1444740485_1166098_3b217c7521.png

maybe its our cash,

we add some subcategory to the mobile menu
can you send me a screenshoot to see it its working cause we do the same as the main menu

thanks alot

#93627 Copied

Eva Kemp

Support staff

October 13, 2015 at 14:54

Hello,

Unfortunately sub items aren’t shown for me too.
Please try to update the theme and plugins to the latest version.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#93632 Copied

lnts

Participant

October 13, 2015 at 15:28

if we update the theme so we gone lose the contact form changes you did no ?

#93646 Copied

Eva Kemp

Support staff

October 13, 2015 at 16:04

Hello,

Copy the files shortcodes.php and theme-functions.php to your local PC, then reupload them after theme update.
Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#93659 Copied
Tagged: contact form, management, optimization, seo friendly, woocommerce, wordpress
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