How to remove check out page‘s “billing details”

This topic has 11 replies, 3 voices, and was last updated 3 months ago ago by Luca Rossi

  • Avatar: MonnaChu
    MonnaChu
    Participant
    December 17, 2024 at 06:41

    Hello, I found a bug in this check-out page. When paying with PayPal or any payment channel, you need to fill in the billing details of the channel. Therefore, the biling details on our check-out page undoubtedly adds unnecessary work for customers. How can I delete it?

    10 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2024 at 09:45

    Hello, @MonnaChu,

    Thank you for contacting us and for using XStore.

    We understand your concern regarding the billing details on the checkout page.

    1/ Kindly, navigate to XStore > Theme Options > Woocommerce > Checkout > These options let you change the appearance of the WooCommerce checkout. https://pasteboard.co/vWtcakuKs6Dl.png

    2/ The Cart/Checkout page comes from WooCommerce. We would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    3/ Additionally, Please read this article: https://www.checkoutwc.com/documentation/how-to-disable-billing-address-fields/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    8Theme’s Team

    Avatar: MonnaChu
    MonnaChu
    Participant
    December 17, 2024 at 09:59

    Dear Officer,
    Do you mean i could’n cancel the billing details on your checkout page.
    because i found it was because your check out page couldn’t cancel it.
    i have check some other theme, when customer open checkout page, only need to write down shipping address?
    could you cancel it

    Avatar: MonnaChu
    MonnaChu
    Participant
    December 17, 2024 at 10:01

    this checkout page elementor is write by xstore

    Avatar: Justin
    Luca Rossi
    Support staff
    December 17, 2024 at 12:40

    Dear @MonnaChu,

    We hope this message finds you well.

    By default, users are only required to fill in their billing details, not their shipping details.

    To address this, please navigate to WooCommerce > Settings > Shipping and update the Shipping Destination setting accordingly. You can refer to the following link for guidance:
    https://prnt.sc/BfpaurkwEkZp

    We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: MonnaChu
    MonnaChu
    Participant
    December 30, 2024 at 11:50

    1.Could you help me install this step3 bar “special breadcrubs”(pc and mobile)
    2.Please help me align the product variant format, Products with variations now have inconsistent content on the checkout page

    Please contact administrator
    for this information.
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    support staff only.
    Avatar: MonnaChu
    MonnaChu
    Participant
    December 30, 2024 at 11:51

    this is special breadcrubs

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 30, 2024 at 13:54

    Dear @MonnaChu,

    We hope this message finds you well.

    1. We have implemented the breadcrumb steps for the cart and checkout pages as requested.
    2. Additionally, the left spacing for the variation color has been removed.

    Could you kindly review the updates at your convenience and let us know if everything meets your expectations?

    Thank you for your time and feedback.

    Best regards,
    The 8Theme Team

    Avatar: MonnaChu
    MonnaChu
    Participant
    December 30, 2024 at 16:28

    I wrote the requirements on the picture,
    please help me take a look

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    Avatar: MonnaChu
    MonnaChu
    Participant
    December 30, 2024 at 16:44

    This part,Please help me check it,Thanks so much

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 31, 2024 at 07:40

    Hi @MonnaChu,

    1. The special breadcrumb will not work when the advanced layout activated on cart/checkout page. In this case, you have to deactivate it to use the special breadcrumb.

    https://prnt.sc/EqmGD1LbK9yd
    https://prnt.sc/3fGHFA3hsywC

    2. We’ve removed the bottom spacing for the variation on checkout page already: https://prnt.sc/RjIOR1HSPwYV

    3. The color(or other attributes) will display in the product title on the cart off-canvas(https://prnt.sc/mNzMvTwdljiI). Please try adding this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    body .product_list_widget li .product-title a {
        text-overflow: inherit;
        white-space: wrap;
    }
    

    Best regards,
    The 8Theme Team

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