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How to remove € sign from prices? - by cosmedia

This topic has 25 replies, 5 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

cosmedia

Participant

June 24, 2016 at 00:34

Dear support,

How can i remove the € sign from all prices?

Kind regards,

Johan

#130906 Copied

24 Answers

cosmedia

Participant

June 24, 2016 at 01:21

Also another thing. I get strange symbols on a variable product page.

See screenshot: http://oi63.tinypic.com/2rfpibn.jpg

the symbols /* above the text 10mm.

and

/*]]>*/ Above the quantity box.

They only appear on mobile

#130908 Copied

cosmedia

Participant

June 24, 2016 at 01:52

And another question: Is there a way that the customer gets a warning when they click on the add to cart button and they don’t have a variation of the product selected? Like: Please select your option or something similar?

Kind regards,

Johan

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Eva Kemp

Support staff

June 24, 2016 at 09:24

Hello,

Have you edited php files?
Please provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

#130940 Copied
Rose Tyler

Support staff

June 24, 2016 at 09:31
Hello,

If you have the latest version WooCommerce, you can remove the € sign by adding this code in Theme Options > Custom CSS:
```
.woocommerce-Price-currencySymbol {
    display: none;
} 
```
Or read this article https://docs.woothemes.com/document/add-a-custom-currency-symbol/.
We do not have strange symbols on our test site. If in the theme files have been any changes, please move all changes in child theme https://codex.wordpress.org/Child_Themes. We have already created and included child theme in theme package. You just need to find royal-child folder in theme package and upload it to /wp-content/themes/ folder.
After transferring the changes, try to re-upload the original theme files and check if strange symbols disappears.
New version of WooCommerce supports warning message. Within next days we’ll release new theme update that will be compatible with WC 2.6. Please, wait a few days and update the theme + WC to the latest versions.

Regards,
Rose Tyler.
#130943 Copied
cosmedia

Participant

June 24, 2016 at 13:19

Thank you for all the answers. I have not adited any php files that I know of.

Maybe support did with a former issue? https://www.8theme.com/topic/sign-up-form-when-checkout-after-latest-update-urgent/

Here are my credentials

Please, contact administrator
for this information.

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Jack Richardson

Support staff

June 24, 2016 at 13:59

Hello,

We also need FTP credentials.
Please provide us with them.

Best regards,
Jack Richardson.

#130996 Copied

cosmedia

Participant

June 24, 2016 at 15:06

Here are the login credentials.

Also did you activate the woocommerce 2.6 plugin? Im getting support from different plugins so i need to know who is doing what.

Thanks!

Please, contact administrator
for this information.

#131004 Copied

Jack Richardson

Support staff

June 24, 2016 at 17:09

Hello,

We didn’t update the plugin.
The problem was caused by W3 Total Cache plugin.
I’ve disabled it.
Clear browser cache and check single product page now.

Best regards,
Jack Richardson.

#131022 Copied

Rose Tyler

Support staff

June 24, 2016 at 19:45

Hello,

We tried to fix the problem but seems js files are cached. Could do disable server/cloud flare cache if you use it.

Regards,
Rose Tyler.

#131037 Copied

cosmedia

Participant

June 24, 2016 at 20:30

I disabled my cloud now.

the problem is in w3c/minify i removed wp-content/themes/royal/style.css from the list and now the symbols are gone. please check if i need to remove more from the list. I was trying to speed up the website.

Also, i had 2 versions of woocommerce, 2.5 and 2.6.1.
2.5 was activated but i think you guys deactivated woocommerce 2.5 and reactivated the 2.6 version by accident?

I tried activating version 2.5 again but seems like it doesn’t work anymore now, other plugins also don’t recognize that woocommerce is activated now.

I need to run 2.5 because of an important plugin that is not yet compatibel with 2.6

Regards Johan

#131040 Copied

Olga Barlow

Support staff

June 25, 2016 at 07:56

Hello,

We have enabled old version of WooCommerce and our theme. Please, flush cache and check.

Regards,
Olga Barlow

#131064 Copied

cosmedia

Participant

June 25, 2016 at 10:29

Yes it works again.

Are the minify settings OK?

#131076 Copied

cosmedia

Participant

June 27, 2016 at 01:57

I thought the problem was solved but somehow the the symbol above the text 10mm. and above the quantity box are still showing.

PAGE: http://chokerketting.nl/product/velvet-choker/

Another problem: The cart info box does not seem to bee translated anymore: https://i.imgsafe.org/071ef08eda.png

I translated these in dutch.

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cosmedia

Participant

June 27, 2016 at 03:10

Ok now the translation works.

Only the symbols problem still exists

#131128 Copied

Jack Richardson

Support staff

June 27, 2016 at 10:59

Hello,

Please update the theme to the latest version 2.7.1.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#131193 Copied

cosmedia

Participant

June 27, 2016 at 13:02

Theme is updated but the problem still exists

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Jack Richardson

Support staff

June 27, 2016 at 15:56

Hello,

The same problem persists with default woocommerce theme Storefront. Also I see that you are using cache plugin and the mentioned symbols on single product page might be cached. We recommend you to clear server cache and then check the site. Don’t forget to clear browser cache as well.

Best regards,
Jack Richardson.

#131251 Copied

cosmedia

Participant

June 27, 2016 at 16:28

All caches were cleared. Also cloudflare was already disabled.

Made no difference.

Regards

Johan

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cosmedia

Participant

June 28, 2016 at 00:47

Somehow it disappeared now, i wil do some testing to make sure.

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Eva Kemp

Support staff

June 28, 2016 at 09:34

Hello,

Ok, looking forward to your reply.

Regards,
Eva Kemp.

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cosmedia

Participant

June 28, 2016 at 11:25

It is showing again now in Chrome browser.

Johan

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Eva Kemp

Support staff

June 28, 2016 at 11:48

Hello,

I’ve checked your site and don’t see any issues:
http://prntscr.com/bm2qn3

The problem is related to cache.
You need clear browser cache/cookies as well.

Regards,
Eva Kemp.

#131413 Copied

cosmedia

Participant

June 28, 2016 at 14:56

Clearing cookies did the trick.

Thank you

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Jack Richardson

Support staff

June 28, 2016 at 15:09

Hello,

You’re welcome.

Best regards,
Jack Richardson.

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