This topic has 24 replies, 4 voices, and was last updated 6 years ago ago by Rose Tyler
Hi there,
Firstly – I would like to remove the different languages that are displaying next to the main menu on our site. At the moment we are starting with a test site and then transferring everything over to the domain to go live.
Secondly – in the left side bar where it says “Shop by Departments” on your demo it displays the menu boxed in the colour red? But you will see it doesnt display the same here.
Please can you have a look at this for me.
Thanks so much
Hello,
1. I’ve added empty Text widget – http://prntscr.com/kslijq to remove the default demo content.
2. Please add this code in Theme Options > Custom css:
.category-1 .product-categories h2 {
background-color: #e5534c;
padding: 20px 15px;
color: #FFF;
font-size: 16px;
text-align: center;
margin-bottom: 0px;
}
.category-1 .product-categories {
border: 2px solid #e5534c;
}
.category-1 .product-categories li > a {
padding: 17px 0;
padding-left: 20px !important;
}
Regards
ROSE!!
Thank you so much for sorting this out for me.
Thanks so such a prompt response as well, very impressive.
You’re welcome!
Let us know if you need any further assistance.
Regards
Hi Rose,
I’m not sure whats going on but when trying to edit something on a page in the backend, nothing loads. I would love to send a snapshot for you to see, but theres no option here for that.
So example, backend of the homepage. if you Banner (shoes) to open and edit, nothing opens? It’s blank?
I hope this makes sense.
If you could please check for me, I’ve included my login details
Thanks
Hello,
Please update Ultimate Addons for WPBakery page builder plugin to 3.16.25 version https://www.8theme.com/download-plugins/ (to update the plugin, connect to your server using FTP. Copy extracted plugin folder into wp-content/plugins/).
Let us know the result.
Regards
Hi there,
I have updated the plugin but unfortunately still having the same issue.
I have cleared my cache and browsing data as well
Hello,
Please check if this issue persists only with our theme only or with a default theme too.
Regards
I have just checked, it seems like it’s only your theme
But you can double check if you need to, its on a test domain at the moment
Hello,
Could you, please, provide me temporary FTP access to your site? Also, send us server error logs.
Regards
Hi there,
Yes sure no problem.
the website is on our test sub domain test.shiftdigital.co.za , you will find the Shado website there.
Regarding the error logs there is nothing to download as I keep getting “There are no error logs for shiftdigital.co.za”
Please let me know if there is anything else you need.
Thanks
Hello,
Seems it was PHP Memory problem. We have increased memory limit using wp-config file and now editor works ok. Check, please.
Regards
Olga,
Thank you so much! You have saved me so much stress, looks like its all working now.
Fantastic support, thanks again!
Hello,
You’re welcome!
Regards
Hi there,
For a product, when selecting a different colour “shoe” for example,does your theme have the feature of changing the featured image to the colour of the shoe selected?
So if the colour Pink is selected, the image of the shoe will change to the pink option for the customer to view?
I hope this makes sense?
Thanks so much
Hello,
Please see screenshot – http://prntscr.com/kwj4vz
https://www.8theme.com/demo/woopress/boxed/?product=fashion-demo-4
Here is WC tutorial how to create variable product – https://docs.woocommerce.com/document/variable-product/
Regards
hod do i remove language – i have read the above and doesnt apply to me, would like to remove language and replace it with something else!
Hello @queenb123,
Appearance > Widgets > Left Side top bar area
Regards
thanks – i chose right side instead
Hello @queenb123,
You’re welcome!
Regards
Hi there,
Not sure what has happened but after updating to the new theme the layout of the products doesnt look right.
please have a look here – https://shado.co.za/product/ladies-cut-out-with-punch-hole-boot/
You will see the images are all in one?
Hello,
Theme Options > Single product page > Enable slider for gallery images > On.
Regards
Thank you Rose!
You’re welcome!
Regards
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