How to remove search bar on cart layout ?

This topic has 12 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Luca Rossi

  • Avatar: novagyan
    novagyan
    Participant
    December 31, 2024 at 17:22

    there is this search bar in cart layout and can’t find any way to delete it

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    11 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 1, 2025 at 07:56

    Hello, @novagyan,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you kindly provide the URL of the page where you would like the search bar removed from the cart layout? Additionally, please share your site’s WordPress admin access details in the private content area so that we can review your settings more closely and assist you effectively.

    We look forward to your response.

    Best regards,
    The 8Theme Team

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    Avatar: novagyan
    novagyan
    Participant
    January 20, 2025 at 07:36

    please have look at this issue as well as mobile optimization issue to ( the problem for mobile is not only for button but for everything )

    Please contact administrator
    for this information.
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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 20, 2025 at 07:55

    Hello, @novagyan,

    Thank you for providing us with access to the wp-admin panel.

    1/ We have thoroughly reviewed your website and did not identify any issues. Please note that there is no search bar present on the Cart and Checkout pages.

    For your reference, we have included an image in the private content area.

    2/ We would like to inform you that we have edited the page using Elementor. Specifically, we utilized the “Edit” button to add a button link, and we have verified that it is functioning correctly on both desktop and mobile devices.

    If you are still experiencing any issues, we kindly recommend clearing your browser cache and checking again.

    We hope this resolves the matter for you. Should you have any further questions or concerns, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: novagyan
    novagyan
    Participant
    January 20, 2025 at 09:15

    mobile optimization problem is still there

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 20, 2025 at 09:24

    Hello, @novagyan,

    Thank you for your response.

    To assist you more effectively, we kindly request that you provide a video demonstrating the issue you are experiencing. Please share the video link with us for better clarity. Additionally, we would appreciate it if you could describe your request in detail, specifying exactly what you are looking to achieve or your desired outcome.

    This information will help us thoroughly review the matter and provide you with the appropriate assistance.

    Best regards,
    The 8Theme Team

    Avatar: novagyan
    novagyan
    Participant
    January 20, 2025 at 09:43

    problem description

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    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    January 21, 2025 at 10:44

    Hi @novagyan,

    We couldn’t reproduce this issue on our end.

    Could you please update all your plugins to the latest version?

    And we also recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Avatar: novagyan
    novagyan
    Participant
    January 23, 2025 at 13:15

    still continue

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    January 24, 2025 at 06:59

    Dear @novagyan,

    We hope this message finds you well.

    We kindly request your assistance in completely disabling all cache systems on your hosting environment. It appears that the cache system may be conflicting with the Elementor plugin when generating custom CSS codes.

    Your support in resolving this matter would be greatly appreciated.

    Thank you in advance for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: novagyan
    novagyan
    Participant
    January 25, 2025 at 05:34

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    Avatar: Justin
    Luca Rossi
    Support staff
    January 25, 2025 at 13:09

    Dear @novagyan,

    We hope this message finds you well.

    We would like to inform you that we have switched to the Hello Elementor theme and also disabled the XStore Core plugin. However, the issue you reported still persists.

    For your reference, please find a screen recording of the issue here: (https://www.awesomescreenshot.com/video/35903941?key=77bb16076cd31431e384fb0565521123).

    Based on our assessment, it appears that this issue is related to the Elementor plugin itself. Therefore, we kindly recommend reaching out to the Elementor Support Team for further assistance. You can contact them via the following link:(https://wordpress.org/support/plugin/elementor/).

    Should you have any additional questions or require further clarification, please do not hesitate to let us know.

    Best regards,
    The 8Theme Team

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