How to remove the unwanted picture from the product page

This topic has 3 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    July 28, 2024 at 19:03

    Hi, i’m facing two issues on product page

    1- I wanted to know how to remove the unwanted image from the pages of categories , i will share a picture and highlight with red color, issue is that this image appears in each and every category

    2- when i click on a product, there is a picture and a whole area of text which moves as i scroll the page, it should be staying where it is, i will highlight it with blue color

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    support staff only.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 29, 2024 at 08:44

    Hello, @Adeeb Ahmed,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    1/ Should you need to remove the image highlight marked in red, kindly follow these steps:

    1. Navigate to XStore Builders.
    2. Select ‘Product Archive Builder’.
    3. Choose ‘Edit Template’.
    4. Proceed to ‘Edit Banner’.
    5. Here, you can add or remove the image as required.
    6. Ensure to update the changes once completed.

    For your reference, images have been provided in the private content area.

    2/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request that you clear your cache and revisit your site to confirm that the changes have taken effect.

    Additionally, please note that we have disabled the XStore sticky option for a specific column. This adjustment was made under the following navigation path: XStore Builders > Single Product Builder via Elementor > Edit Template > Advanced.

    For your reference, we have included images in the private content area of our correspondence.

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 10, 2024 at 12:55

    Dear Adeeb Ahmed,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘how to remove the unwanted picture from the product page’' has been successfully resolved, and the topic is now closed for further responses

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