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How to reset font source after deplyment

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: fabio_vito
    Fabio
    Participant
    February 8, 2025 at 17:19

    Dear Support,

    I have been building on a staging and after its deployment I have notices that font resources are still attempted to be loaded from the staging.

    Please look here:
    https://snipboard.io/NrFXuh.jpg

    Could you please help me to re-align the font source with the live website?

    Thanks,

    F.

    #433761 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2025 at 08:37

    Hello, Fabio,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    #433786 Copied
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