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How to Restore the Transparent header on home page slider?

This topic has 5 replies, 2 voices, and was last updated 3 days, 6 hours ago ago by Andrew Mitchell

Merin

Participant

November 12, 2024 at 10:32

Our website’s home page previously featured a transparent header that blended with the slider. However, it now appears as a regular header, similar to the other pages. In the header builder, both the top and main header backgrounds are set to transparent. How can we restore the transparent header on the home page?

Old Header : https://snipboard.io/kzx38F.jpg

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support staff only.

#422907 Copied Theme version: 9.4.3

4 Answers

Andrew Mitchell

Support staff

November 13, 2024 at 18:36

Hello, Merin,

We have noticed that you may have migrated from another website. The migration process could potentially have affected the conditions of multiple headers. We kindly ask you to verify if the assignments are correct. If they are correct and the issue persists, please provide us with FTP access so we can further investigate.

Thank you for your cooperation.

Best regards,
8Theme’s Team

#423238 Copied

Merin

Participant

November 14, 2024 at 05:33

FTP access

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support staff only.

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Merin

Participant

November 15, 2024 at 07:25

We urgently need your support and guidance to resolve this issue as quickly as possible. This is a pressing situation, and we would greatly appreciate immediate assistance.

#423522 Copied

Andrew Mitchell

Support staff

November 18, 2024 at 17:50

Hello, Merin,

We have noticed that the header on the homepage currently appears to be transparent. Could you please check this?

Best regards,
8Theme Team

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