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How to Set up Related Products, Up-Sells and Cross-Sells

This topic has 10 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

nataliyag2

Participant

February 16, 2023 at 16:43

Hi, guys,
I´ve read this article : https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ , but i don´t know how to set up this categories of the products, which are on the print (the numbers of the products).
What would be the way to create the same tags for related products in Woo?

#347207 Copied Theme version: 5.0.3 WooCommerce version: 7.3.0

9 Answers

Rose Tyler

Support staff

February 16, 2023 at 17:03

Hello, Nataliyag2

Dashboard > Products > Categories or Tags > add new. Then associate them with products. Further assistance you can get from WooCommerce support.

“6) The related products on my site are random, they are not showing the same products that I add manually on WP on the product” – do you use Single Product Builder? If so, just show Up-Sells products – https://prnt.sc/Dd_xsAEiGRWp

Kind Regards,
8theme team

#347214 Copied

nataliyag2

Participant

February 16, 2023 at 17:35

Ah,. so I can add the category also in linked products?

#347224 Copied

Rose Tyler

Support staff

February 17, 2023 at 08:12

Hello, Nataliyag2

We apologize, but we are having difficulty understanding your request. Could you please provide more information regarding the desired outcome?

Kind Regards,
8theme team

#347261 Copied

nataliyag2

Participant

February 18, 2023 at 01:45

Hello, Rose
Sorry, i am very beginer in WP.. 🙂
You wrote: “Dashboard > Products > Categories or Tags > add new” – so, can I add the whole category to linked products in WP? or just a tag?
I am migrating from shopify, so i have many tags in each of the product, same tags in similar products…
So, my quention is: would I need to create new tags, like some special category for the groups of the products? Or I could use the same tags in my products, like “short dress” or “summer dress”, that I have already? .
Or I could simply add the whole category, like “short dresses” to the product?
Cos I have about 700 products, so, it´s very important for me to link the correct products for upsell ou cross-sell

#347355 Copied

Rose Tyler

Support staff

February 18, 2023 at 09:00

Hello, Nataliyag2

Thanks for the reply.

I hope this article will help you to sort it out – https://woocommerce.com/document/managing-product-taxonomies/

Kind Regards,
8theme team

#347375 Copied

nataliyag2

Participant

February 23, 2023 at 22:39

Hello, Rose,
Thanks, but what I am trying to understand, is how to relate the products with the same tags? Because many of my dresses have tag “summer dress”, but i don´t see them like related products, shown on the product page.

#347854 Copied

Tony Rodriguez

Support staff

February 24, 2023 at 13:11

Hello @nataliyag2,

Thank you for your inquiry. Unfortunately, our theme does not have any influence on the WooCommerce-related products feature. We suggest that you read and follow the instructions in the following threads:

https://wordpress.org/support/topic/show-related-products-based-on-tags-only/

https://wordpress.org/support/topic/woocommerce-related-products-by-tags/

https://stackoverflow.com/questions/31122389/woocommerce-related-products-by-tags-and-categories

Alternatively, you may wish to contact the WooCommerce support team for further assistance.

Best Regards,
8Theme’s Team

#347893 Copied

nataliyag2

Participant

February 24, 2023 at 17:39

So, as I see, all that solutions need coding in WP?
And in your theme, related products are random and are not working from manual adding to Linked Products in WP?

#347929 Copied

Tony Rodriguez

Support staff

February 25, 2023 at 09:33

Hello Nataliyag2,

You are correct that all of these require custom code. Additionally, products related to all themes are randomized.

Best Regards,
8Theme’s Team

#347965 Copied
Tagged: cross-sells, related products, setup, template, up-sells, woocommerce, wordpress
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