This topic has 4 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler
Hi, I would like to ask how to setup the fake sales popup to my region, not another country. Because when I click it (setting and deactive), there is no response
thanks you
Hello,
Thank you for reaching out to us with your query.
To address the issue you are experiencing, we kindly ask that you update both the theme and the Core plugin. Following this, please clear your cache to ensure the changes take effect properly.
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Best Regards,
8Theme’s Team
It’s still not working, any suggest solution?
Hello,
Have you cleared cache of browser?
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
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