Return to previous page

How to Transfer XStore Theme from One Store to Another?

This topic has 11 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

d88dcjj

Participant

November 25, 2024 at 19:21

I want to build and customize the theme on my staging store and then export the theme and import to my live store.

What’s the best way to do this?

#425194 Copied

10 Answers

Rose Tyler

Support staff

November 26, 2024 at 07:57

Hello,

XStore provides the option of 1 live site licensing and 2 staging site licensing for testing purposes per purchase code. Read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Begin by installing the theme on your staging store and making all the necessary customizations and adjustments.

Should you have any inquiries regarding full site content migration, we recommend reaching out to your hosting provider for assistance. Typically, hosting support teams are equipped to handle such requests, as site migration does not pertain directly to the theme itself. We do not have specific guidance on this matter, though some of our clients have successfully used the Duplicator plugin for similar purposes.

After completing the migration, please navigate to the XStore welcome panel, select ‘unregister theme’, and then enter your purchase code to register it again. This step is crucial to update the activation information.

We appreciate your cooperation and are here to support you should you have any further questions.

Best Regards,
8Theme’s Team

#425233 Copied

d88dcjj

Participant

November 26, 2024 at 17:28

Ok but how do I actually export the theme so that it imports correctly to my live site?

#425347 Copied

Rose Tyler

Support staff

November 27, 2024 at 09:08

Hello,

About the export = full site migration, we recommend reaching out to your hosting provider for assistance. Typically, hosting support teams are equipped to handle such requests, as site migration does not pertain directly to the theme itself. We do not have specific guidance on this matter, though some of our clients have successfully used the Duplicator plugin for similar purposes. Read more – https://wordpress.org/plugins/duplicator/

Theme Options has an Import/Export tab.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#425424 Copied

d88dcjj

Participant

November 29, 2024 at 00:03

I am seeing “Selected static block was removed or unpublished” error on bottom of my Shop page and on product pages.

Please contact administrator
for this information.

#425780 Copied

Rose Tyler

Support staff

November 29, 2024 at 08:15

Hello,

To resolve the current issue, we recommend navigating to **Appearance > Widgets** and checking which widget area contains the static block. Once you locate the relevant widget, you will need to either reselect the appropriate block in its settings or remove the widget that is not functioning correctly.

If you could provide us with a link and temporary WP-admin access, we would be happy to perform these actions on your behalf.

Best regards,
8Theme’s Team

#425814 Copied

d88dcjj

Participant

November 29, 2024 at 17:14

I removed the “SKU”, “Tags” and “Category” data from the single product page but it is still appearing.

Please contact administrator
for this information.

#425930 Copied

d88dcjj

Participant

November 30, 2024 at 21:08

Bump, problem still occurring. If I go to Elementor editor it does not show but if I go to live site, it’s all still there on the product page.

#426003 Copied

Rose Tyler

Support staff

December 1, 2024 at 09:42

Hello, D88dcjj,

Please accept our apologies for the delayed response due to the weekend.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team.

#426015 Copied

d88dcjj

Participant

December 1, 2024 at 18:20

Ok done.

Please contact administrator
for this information.

#426070 Copied

Rose Tyler

Support staff

December 2, 2024 at 08:57

Hello, D88dcjj,

Here, you can view and modify the products for which the template created for you is applied: https://prnt.sc/_Tn6AD3jfKdn
Currently, we have applied the template to all products: https://prnt.sc/qWTC6yRp1Zbv Therefore, you can clear the cache and check the result.

Best Regards,
8Theme’s Team

#426116 Copied
Viewing 11 results - 1 through 11 (of 11 total)