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HTTP error 500 - by Armenisoyan - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Olga Barlow

  • Avatar: Armenisoyan
    Armenisoyan
    Participant
    July 20, 2018 at 19:56

    Hi. When I install the xstore theme and choshe the any demo, that demo don’t installedand after 5 minutes ny site don’t work and show HTTP error 500. how can I fix this?

    #197062 Copied Theme version: XStore_Theme_v.4.28
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2018 at 10:11

    Hello,

    1) Make sure that your server meets theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    2) Please, provide us with temporary Dashboard and FTP access to your site and tell me what version did you try to install?

    Regards

    Regards

    #197067 Copied
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