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HTTP image error - by turner7 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

turner7

Participant

September 22, 2014 at 12:48

I’m having issues uploading images into your theme. Every time I try, I get a HTTP error.

Please advise,

John

#16420 Copied

5 Answers

Eva Kemp

Support staff

September 22, 2014 at 15:35

Hello,

Please specify the exact error you’re getting.
Are you uploading images via wp-admin panel? Could you provide us with the login credentials to admin panel and your FTP account in Private Content to check it from our side?

Thank you.
Regards,
Eva Kemp.

#16443 Copied

turner7

Participant

September 22, 2014 at 16:13

Account info is found below.

Thanks,

John

Please, contact administrator
for this information.

#16449 Copied

Eva Kemp

Support staff

September 22, 2014 at 17:53

Hello,

Thank you for the login details, but please specify the exact error you’re getting.
I’ve just tried to upload an image via wp-admin panel > Media and the image has been uploaded successfully.
So please describe your issue with more details.
Thank you.

Regards,
Eva Kemp.

#16464 Copied

turner7

Participant

September 23, 2014 at 15:38

Eva,

If I create a new page and added a featured image (see attached as an example), I get a “HTTP Error” on upload and the file is not view on the frontend.

In addition, if I go to Media, Add New and upload the attached image, I get a “HTTP Error”.

Thank you,

John

#16628 Copied

Eva Kemp

Support staff

September 23, 2014 at 15:46

Hello,

This error may be caused by your server configuration. Please contact your hosting provider and ask them what php version is used for your site. It shouldn’t be less than 5.3 version. Also ask them to increase memory_limit value.
This article may help you: http://wordpress.stackexchange.com/questions/59763/how-to-fix-http-error-when-uploading-images

Thank you.
Regards,
Eva Kemp.

#16633 Copied
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