HTTPS images problem - by kina_snc - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

  • Avatar: kina_snc
    kina_snc
    Participant
    July 15, 2017 at 15:09

    Hello,
    we have published a website and change from HTTP protocol to HTTPS protocol.
    After this we notice some problems with images in some cases, in detail:
    – on the rapid search (on left side of the header) (es. try “red”)
    – on the homepage (before the footer)
    – on the recent post widget, in the post detail (es. https://www.birredamanicomio.com/beer-yoga/ on the right column)
    – on top of the homepage, in the banner boxes of the visual composer (es. “NOVITÀ BIRRE ARTIGIANALI”), if you try to change images form backend, WordPress doesn’t change them.

    We try to find the solution, we ask for your support if you know there are some problems with HTTPS protocol.
    Thank you in advance

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: laranz
    Laranz
    Participant
    July 17, 2017 at 01:08

    Hi,

    I tried to view your page and all the images in the sites are https, did you fixed it already? http://take.ms/OeSmy

    Let us know,

    Thanks,
    laranz.

    Avatar: kina_snc
    kina_snc
    Participant
    July 17, 2017 at 14:42

    Hi Laraz,
    thank you for your reply.
    We still have all the problems (this is an example from the bottom of the homepage, the preview images of the blog, http://take.ms/Kvqdm in the inspector I see “image src” empty).
    If you see all the images maybe we have a problem with some IP or something else.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2017 at 14:49

    Hello,

    Please try to disable “Screets Live Chat” plugin and provide wp-admin access in Private Content.

    Regards

    Avatar: kina_snc
    kina_snc
    Participant
    July 17, 2017 at 15:12

    Hi,
    thanks, you are genius, the problem was that plugin.
    Our client installed this plugin, we didn’t know.
    Thank you very much for your great help!

    Francesco

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2017 at 15:14

    You’re welcome!

    Regards

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