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  Nirmalya

  Participant

  April 19, 2025 at 21:55

  i added a new page named earrings and used short code,, and this happened. How to make it normal

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #441210 Copied Theme version: 9.4.10
  2 Answers
  

  Alex Carter

  Support staff

  April 20, 2025 at 07:27

  Hello, Nirmalya,

  Thank you for reaching out to us.

  We understand that you are experiencing an unusual layout issue.
  It is because your excerpt contains tags, and when a part of the excerpt is taken to show some unclosed tags caused the problem. Keep the Show Excerpt option disabled https://prnt.sc/KULQLZ6zKCMQ or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

  Warm Regards,
  The 8Theme Team

  #441229 Copied
  

  Nirmalya

  Participant

  May 10, 2025 at 16:16

  Thanks for the support! My topic “i added a new page and used short code and this happend” has been successfully resolved.

  #443762 Copied
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