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I am facing website optimisation issue in this theme

This topic has 6 replies, 4 voices, and was last updated 8 months ago ago by Andrew Mitchell

nitin kumar

Participant

July 26, 2024 at 15:45

Hi team,

I try to put lots of effort to understand how to optimise the website but could not fixed it at my end.

So i am requesting you to pls optimize the my website by you or your technical expert and i am ready to pay 30 to 40 dollars for it.

Either you gys do this or can handover the your support partner.

Noted i have funds for this 30 to 40 dollors. And i need to optimise my website.

You can analysis the website and reply after that it is possible or not.

Please, contact administrator
for this information.

#407172 Copied Theme version: 9.3.15

5 Answers

Tony Rodriguez

Support staff

July 27, 2024 at 09:44

Hello, @nitin kumar,

Thank you for contacting us and for using XStore.

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link:

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

2/ Please be aware that website speed optimization falls outside the standard scope of support services we offer. For more details on what our support entails, please refer to the Envato privacy policy: https://themeforest.net/page/item_support_policy.

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.

Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#407232 Copied

nitin kumar

Participant

July 27, 2024 at 13:17

hi team,

I checked that as you guide on gt matrix but result is very shocking… see the screenshot.

thats why i am saying that i need to optimise the website and i am ready to pay . i have budget 30 to 40 dollar ….if you can or your technical expert can fixed it ….

plz arrange

Files is visible for topic creator and
support staff only.

#407249 Copied

Luca Rossi

Support staff

July 29, 2024 at 05:23

Hi @nitin kumar,

We kindly invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#407448 Copied

nitin kumar

Participant

July 29, 2024 at 11:57

i submit but i did not get reply after a mail

#407561 Copied

Andrew Mitchell

Support staff

July 29, 2024 at 11:57

Dear nitin kumar,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#407562 Copied
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I am facing website optimisation issue in this theme

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