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I am getting this error for updating from Version: 7.2.4 to Version: 7.2.4.1

This topic has 3 replies, 2 voices, and was last updated 4 years ago ago by Pratik

Pratik

Participant

January 30, 2021 at 15:20

I am getting this error for updating from Version: 7.2.4 to Version: 7.2.4.1. Please check the screenshot

https://prnt.sc/xvc3lg

#271285 Copied Theme version: 7.2.4

2 Answers

Rose Tyler

Support staff

January 30, 2021 at 16:27

Hello,

Thanks for contacting us.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

Regards

#271309 Copied

Pratik

Participant

January 30, 2021 at 16:57

This is solved. Thank you very much

#271318 Copied
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I am getting this error for updating from Version: 7.2.4 to Version: 7.2.4.1

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