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I am getting this error on my website. - by FK Graphics

This topic has 9 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

FK Graphics

Participant

July 14, 2024 at 10:13

{“success”:false,”data”:{“message”:”You’re not allowed to do this”,”from”:”mailchimp-for-woocommerce”}}

i am not able this see my website and admin panel

Files is visible for topic creator and
support staff only.

#404619 Copied Theme version: 9.3.10

8 Answers

Rose Tyler

Support staff

July 14, 2024 at 11:10

Hello FK Graphics,

We hope this message finds you well.

We kindly request that you connect to your files via FTP and rename the “mailchimp-for-woocommerce” plugin folder. This action will disable the mentioned plugin, which should help address your current issue.

Following this, please contact the support team of the plugin for further assistance.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#404629 Copied

FK Graphics

Participant

July 14, 2024 at 12:38

when i am clicking on buy now button it redirecting me to home page

#404641 Copied

Rose Tyler

Support staff

July 14, 2024 at 12:50

Hello FK Graphics,

Please provide URL of page and temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#404643 Copied

FK Graphics

Participant

July 14, 2024 at 13:18

ok

Please contact administrator
for this information.

#404652 Copied

Rose Tyler

Support staff

July 14, 2024 at 15:01

Hello FK Graphics,

Please provide the correct credentials – https://prnt.sc/xH30pNU20rOw

Best Regards,
8Theme’s Team

#404660 Copied

FK Graphics

Participant

July 14, 2024 at 18:20

check now

Please contact administrator
for this information.

#404692 Copied

Rose Tyler

Support staff

July 15, 2024 at 08:14

Hello FK Graphics,

We appreciate your prompt response.

We have configured the selected pages through WooCommerce > Settings > Advanced. Could you please verify the functionality of the “Add to Cart” feature and confirm that it is working as intended?

Best Regards,
8Theme’s Team

#404735 Copied

Andrew Mitchell

Support staff

July 15, 2024 at 08:43

Dear FK Graphics,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#404746 Copied
Tagged: fixing wordpress website issues, guidance for woocommerce errors, resolving woocommerce problems, troubleshoot woocommerce errors, woocommerce error solutions, wordpress error rectification tutorial, wordpress templates fixes
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