I am not able to activate the W3 Total Cache plugin

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: aniwalunj
    aniwalunj
    Participant
    August 20, 2023 at 09:21

    I was able to install the W3 Total Cache plugin but my system for some reason is not letting me activate it. It gets deactivated automatically. This is a fresh installation. I had one theme active before this for my website. I have deleted that theme along with it’s Child.

    Please suggest me an effective solution for this problem. Thank you for understanding.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2023 at 10:39

    Hello, Aniwalunj,

    Thank you for getting in touch with us.

    1/ Please try to temporarily activate Storefront (default WooCommerce theme) and check the problem after that.

    2/ We can’t log in. Could you disable jetpack plugin and any other restrictions?

    Kind Regards,
    8theme team

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