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I am not able to import demo theme to my account

This topic has 3 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

devansh

Participant

September 18, 2024 at 18:22

i am not getting next step button to import demo theme

Files is visible for topic creator and
support staff only.

#414950 Copied Theme version: 9.4.1

2 Answers

Tony Rodriguez

Support staff

September 19, 2024 at 06:52

Hello, @devansh,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
We kindly request that you, Please use PHP version 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site and then Import the demo on your site again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#414980 Copied

Andrew Mitchell

Support staff

September 19, 2024 at 07:29

Dear devansh,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#414987 Copied
Tagged: demo theme import issue, fix woocommerce theme import, resolve woocommerce import difficulty, troubleshoot wordpress woocommerce import, woocommerce theme import guide, wordpress import demo theme error, wordpress woocommerce import solution
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I am not able to import demo theme to my account

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