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I am not able to upload revslider banners

This topic has 2 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

kasiddiqi@hotmail.com

Participant

October 24, 2018 at 08:50

I am not able to upload revslider banners. Data imported for Home Banner. */wp-admin/admin-ajax.php

Sorry, that didn’t work. Please try again or come back later. 500 Error. Internal Server Error.

#201580 Copied Theme version: XStore_Theme_v.5.1

1 Answer

Rose Tyler

Support staff

October 24, 2018 at 09:20

Hello,

Your site under maintenance mode, so I can’t check it.
What exactly banner did you try to upload?
500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

Regards

#201584 Copied
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