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I am unable to activate Xstore Core, which is preventing me from installing any demos

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

ManuMx

Participant

October 31, 2023 at 20:22

As soon as I activate the Xstore core plugin I get a critical error msg and the wordpress dashboard crash, so i have to log on Cpanel and deactivate the xstore core plugin in order to make worldpress dashboard to work again.
Apparently I need a different version of the plugin in order to make it work.

Please, contact administrator
for this information.

#372184 Copied Theme version: 5.2.2 WooCommerce version: XStore | Multipurpose WooCommerce Theme

3 Answers

Tony Rodriguez

Support staff

November 1, 2023 at 07:54

Hello, @ManuMx,

Thank you so much for purchasing our theme and contacting our support center.

We hope this message finds you well. We apologize for any inconvenience caused, however, we kindly request you to provide us with your Cpanel login access and Wp-admin login access. Please submit this information through the private content area of this topic.

Additionally, we would appreciate it if you could inform us about the specific demo site you are interested in importing. https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546

This will enable us to assist you more effectively in importing the demo onto your site.

We look forward to your prompt response.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#372200 Copied

ManuMx

Participant

November 1, 2023 at 21:51

Hi Tony

This is the theme that I want to Use:

https://xstore.8theme.com/elementor/demos/minimal-fashion02/

Please contact administrator
for this information.

#372268 Copied

Tony Rodriguez

Support staff

November 2, 2023 at 09:19

Hello, @ManuMx,

We appreciate your prompt response.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request that you revisit your site after clearing your browser cache to confirm this.

Furthermore, we have successfully imported the demo onto your site. You are now free to utilize the theme according to your specific needs.

For your reference, we have attached an image below.
https://ibb.co/dt2ysdG

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#372296 Copied
Tagged: best selling woocommerce themes, installing demos issue, resolve xstore core problem, woocommerce themes troubleshooting, woocommerce xstore activation, xstore core activation issue
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