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I am unable to complete the Template Installation as per the video instructions. Please assist

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

david yang

Participant

August 7, 2024 at 10:09

I have watched the video on how to install the template, but the dashboard interface shown at the beginning of the video is completely different from my backend. I can’t find the same entry point. Is this the WordPress backend manager you’re opening, or is it the interface of that website? Also, here I need to find the specific file for decompression, and I have operated the latter part, input the order code, and selected the appropriate template for installation, right? By the way, are all these templates selectable? I see there are more than 130 here? If the one pre-installed is not suitable, can I change to another one? Please guide me, thank you.

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1 Answer

Tony Rodriguez

Support staff

August 7, 2024 at 12:00

Hello, @david yang,

Thank you so much for purchasing our theme and contacting our support center.

1/ We kindly request that you read and adhere to the instructions provided in our theme documentation to ensure a smooth installation process. You can access the documentation at the following link: (https://xstore.helpscoutdocs.com/article/12-theme-installation).

2/ https://xstore.helpscoutdocs.com/article/34-demo-content

Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please delete the demo content: https://paste.pics/RLWB5 and reimport the demo again on your site.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team.

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Tagged: assistance woocommerce theme setup, best selling woocommerce installation, template installation guidance, troubleshoot woocommerce template install, woocommerce themes installation help
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