I am unable to install Jewellery Niche Market demo on my website

This topic has 12 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

  • Avatar: Techgaon
    Techgaon
    Participant
    December 13, 2022 at 05:50

    I am unable to install Jewellery Niche Market demo on my website. I have purchased this only for demo https://xstore.8theme.com/elementor/demos/niche-market04/.

    Please install demo on my website or let me know. How to install.

    11 Answers
    Avatar: Techgaon
    Techgaon
    Participant
    December 13, 2022 at 06:38

    I am able to find demo but getting error at the time of installation.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2022 at 06:44

    Hello, @Techgaon,

    What error are you facing while Importing the Demo? Could you please share the screenshot and also please share the site WP Admin URL and Credentials with me as well, in the private content area of this topic, as listed below, so that I will check and assist you accordingly?

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Techgaon
    Techgaon
    Participant
    December 14, 2022 at 05:48

    I am able to install demo content. Second time, when I have tried. But I have checked and found that lot of pages like, about us, term and conditions and privacy policy are missing in demo. How to get page design. Please help me. Also want to know how to remove index.php from every URL – https://silvermaharaja.com/index.php/shop/
    https://silvermaharaja.com/index.php/contact-us/

    Avatar: Techgaon
    Techgaon
    Participant
    December 14, 2022 at 05:51

    also getting error when trying to update theme.

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Updating Theme xstore (1/1)
    Downloading update from https://www.8theme.com/themes/api/files/get/xstore.zip?token=…
    Unpacking the update…
    An error occurred while updating xstore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    All updates have been completed.

    Go to Themes page | Go to WordPress Updates page

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2022 at 07:54

    Hello, @Techgaon,

    The demo imports fine on your site there is no issue you can compare your page with our main demo link: https://xstore.8theme.com/elementor/demos/niche-market04/ the pages you mentioned are not included in the demo too and that is why these pages don’t import on your site as well.

    There is no index.php in your site URL see here: https://silvermaharaja.com/contact-us/ This link is of your site and it appears to me like this: https://postimg.cc/TpGrgVYQ

    Regarding the update theme issue, you are facing Please try the solution from this topic https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

    Regards 8Themes Team.

    Avatar: Techgaon
    Techgaon
    Participant
    December 15, 2022 at 08:26

    Thank you for your support and prompt response. I have updated theme.

    Now please let me know how to add about us and other pages to my website. Like

    https://xstore.8theme.com/elementor/demos/minimal-fashion02/about-us/

    Is this possible to add other pages like other demos to my theme.

    Avatar: Techgaon
    Techgaon
    Participant
    December 15, 2022 at 08:33

    after updating theme everything on my website is vanished.

    What is the issue with theme please check

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2022 at 08:33

    Hello,

    You’re welcome!
    There is XStore studio, which allows the import of content/sections from different demo versions, for example, edit a page using Elementor > click on Studio icon https://prnt.sc/_XOR1df6e3Ic > find the desired block https://prnt.sc/AuzbGwhdZMSg and import it https://prnt.sc/zKzFQqH8QuFZ > then edit content depends on your needs.

    Regards

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 08:35

    Hello, @Techgaon,

    You can use the Xstore Studio Library and import any page or section as per your requirements, you have to create the new page and clock on the Xstore Studio Library button: https://postimg.cc/6T7TWsB1 and then Import any section or page as per your requirements: https://postimg.cc/rRGBVFsr

    You can read it here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    Regards 8Themes Team.

    Avatar: Techgaon
    Techgaon
    Participant
    December 15, 2022 at 08:45

    check screenshot
    https://postimg.cc/m1W0b3YQ

    theme look vanished

    https://postimg.cc/K3L3Tb36

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 09:10

    Hello, @Techgaon,

    Your Child Theme was corrupted, I deleted that one and Installed the new Child Theme on your site and it resolved your issue, please check back after removing the browser cache.

    https://postimg.cc/PC5LYCm2
    https://postimg.cc/c676zRhF

    Regards 8Themes Team.

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