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I am unable to make new page or edit page using elementor

This topic has 4 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Tony Rodriguez

Ankit Khandelwal

Participant

January 20, 2025 at 18:23

I am unable to make a new page or edit a page using elementor. Please look into the screenshot as no option of grid or open template is visible.

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#431369 Copied Theme version: 9.4.6

3 Answers

Tony Rodriguez

Support staff

January 21, 2025 at 07:51

Hello, @Ankit Khandelwal,

Thank you for reaching out to us with your concern.

Could you kindly provide us with access to your website’s WordPress admin panel in the private content area? This will allow us to review the settings related to the Elementor page builder and assist you more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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#431434 Copied

Ankit Khandelwal

Participant

January 21, 2025 at 13:37

Please find details

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for this information.

#431507 Copied

Tony Rodriguez

Support staff

January 22, 2025 at 06:20

Hello, Ankit Khandelwal,

Thank you for reaching out to us.

We are pleased to inform you that your issue has been resolved. Kindly check your website after clearing your browser cache to ensure the changes take effect.

For your reference, please review the image provided in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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for this information.

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