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I can not edit pages error ERR_EMPTY_RESPONSE

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

Esteban Garcia

Participant

January 9, 2019 at 00:04

I can not edit pages with the template xstore
this error appears ERR_EMPTY_RESPONSE
disable the plugin WPBakery Page Builder and
it works and I need
use this plugin my version of wordpress is 5.0.2.

Thanks, help please!

link http://mitarjeta.info/inicio/wp-admin/post.php?post=2170&action=edit

#206805 Copied Theme version: Versión: 5.1.4 WooCommerce version: 5.0.2

5 Answers

Rose Tyler

Support staff

January 9, 2019 at 09:26

Hello,

Do you use latest versions of WPBakery Page builder (formerly Visual Composer) and Massive Addons? https://www.8theme.com/documentation/xstore/plugins/plugins-update/
If this doesn’t help, provide temporary wp-admin access so we can take a closer look.

Regards

#206813 Copied

Esteban Garcia

Participant

January 9, 2019 at 14:46

I did not work, and performed the test by installing everything again and it did not work either, send data.

I need to upload the demo apps and edit it

Thank you

Please contact administrator
for this information.

#206863 Copied

Rose Tyler

Support staff

January 9, 2019 at 15:23

Hello,

There is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 Please contact your hosting provider and ask to increase the maximum body length value.

You can download XStore import files here – https://www.8theme.com/downloads/ to import sliders of this demo version

Regards

#206866 Copied

Esteban Garcia

Participant

January 9, 2019 at 22:51

Hello

I already made the changes and they stayed that way in my hosting provider. This is the image http://mitarjeta.info/inicio/godaddy_1.png but it did not work for me what can I do?

please help me!!

also in the wp-config.php add this line define (‘WP_MEMORY_LIMIT’, ‘300M’);

#206897 Copied
Rose Tyler

Support staff

January 10, 2019 at 08:12
Hello,

Please increase maximum body length value. You may contact your hosting provider and ask to increase it, or add those rules to your .htaccess file:
```
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
```
In case, this doesn’t solve the problem, provide us with FTP access (hostname, username, password, port).

Regards
#206903 Copied
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