Return to previous page

I CAN NOT FIN ANYMORE WAYS OF TRANSLATING THE THEME IN BULGARIAN HELP HELP HELP

This topic has 10 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

blagovest

Participant

March 12, 2023 at 13:46

Language transliteration

Please, contact administrator
for this information.

#349731 Copied Theme version: 9.0.3

9 Answers

Rose Tyler

Support staff

March 12, 2023 at 15:53

Hello, Blagovest,

Thank you for contacting us and for using XStore.

In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#349740 Copied

blagovest

Participant

March 12, 2023 at 15:58

Requested information sent.

Please contact administrator
for this information.

#349743 Copied

Rose Tyler

Support staff

March 12, 2023 at 16:03

Hello, Blagovest,

xstore-core-bg_BG.po and xstore-bg_BG.po are correct names, files with other names can’t work and may cause problems, so delete or rename them – https://prnt.sc/oNlIDADgThTO https://prnt.sc/_fcxpglm60PG

We hope this information is helpful.

Kind Regards,
8theme team

#349745 Copied

blagovest

Participant

March 12, 2023 at 16:05

can you do that for me

#349746 Copied

Rose Tyler

Support staff

March 12, 2023 at 16:17

Hello, Blagovest,

To do this we need FTP access. Could you provide them?
If you require assistance with creating FTP access, please contact your hosting provider.

Kind Regards,
8theme team

#349750 Copied

blagovest

Participant

March 12, 2023 at 16:22

required info

Please contact administrator
for this information.

#349752 Copied

Rose Tyler

Support staff

March 12, 2023 at 16:34

Hello, Blagovest,

FTP directory is empty – https://prnt.sc/0rmuK3bpxC1_
Check the destination folder of our user, or ask your hosting provider for help with this, we need access to your WP installation.

Kind Regards,
8theme team

#349756 Copied

blagovest

Participant

March 12, 2023 at 16:42

more info sorry for wrong information

Please contact administrator
for this information.

#349760 Copied

Rose Tyler

Support staff

March 12, 2023 at 17:05

Hello, Blagovest,

Thank you for the reply.

Please check and continue the translation now.

Kind Regards,
8theme team

#349764 Copied
Tagged: bulgarian, help, themes, translation, woocommerce, wordpress
Viewing 10 results - 1 through 10 (of 10 total)