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I can not put the mega menu in header,pls help

This topic has 8 replies, 3 voices, and was last updated 4 months, 4 weeks ago ago by Andrew Mitchell

pigeleven

Participant

July 23, 2024 at 11:20

you can see the photo,when i try to put the mega menu in the header,i did not find this navigator,please check.

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#406507 Copied Theme version: 9.3.15

7 Answers

pigeleven

Participant

July 23, 2024 at 11:23

here is the acct for you.

Please contact administrator
for this information.

#406509 Copied

Tony Rodriguez

Support staff

July 23, 2024 at 11:39

Hello, @pigeleven,

Thank you so much for purchasing our theme and contacting our support center.

To assist you further, we kindly request that you view the instructional video available at the following link: (https://www.youtube.com/watch?v=Qi0f1DWSH5U&t=55s). Please ensure to follow the steps demonstrated in the video carefully.

Additionally, we recommend reading our theme documentation for more detailed information. You can access it here: (https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/).

We trust these resources will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#406513 Copied

pigeleven

Participant

July 23, 2024 at 14:14

yes,i did it step by step according this this video,and there was no navigator on the right.you can sign my website and check it.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#406551 Copied

pigeleven

Participant

July 23, 2024 at 14:21

check the photo pls,as you can see there is no navigator on the right

Files is visible for topic creator and
support staff only.

#406554 Copied

pigeleven

Participant

July 24, 2024 at 05:10

now i tried to made mega menu to Static Blocks and then put it on the header,but why the background color is black? when it insert is white color,so how to change it to white like the studio shows?

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support staff only.

#406623 Copied

Tony Rodriguez

Support staff

July 24, 2024 at 06:43

Hello, @pigeleven,

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are properly reflected, we kindly ask you to clear your browser’s cache and revisit your site.

As part of the resolution, we have modified the header using Elementor and updated the dropdown background color to white.

For your reference, an image has been uploaded to the private content area of our support site.

We hope this resolves your concerns. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#406632 Copied

Andrew Mitchell

Support staff

July 24, 2024 at 07:30

Dear pigeleven,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#406646 Copied
Tagged: header placement help, mega menu issues, troubleshooting woocommerce themes, woocommerce mega menu problem, wordpress header menu help, wordpress mega menu support, wordpress woocommerce themes
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I can not put the mega menu in header,pls help

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