I can not translate that window that opens when I hover the mouse over the word

This topic has 13 replies, 3 voices, and was last updated 6 years ago ago by Olga Barlow

  • Avatar: msstilos
    msstilos
    Participant
    November 30, 2018 at 11:58

    I can not translate that window that opens when I hover the mouse over the word my account. Window that we use to log in to the site.

    Where MY ACCOUNT is written to Lake of the cart icon

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 12:01

    Hello,

    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
    If you need further assistance, provide temporary wp-admin and FTP access.

    Regards

    Avatar: msstilos
    msstilos
    Participant
    November 30, 2018 at 13:20

    I am sending access to the panel where you have access to the file manager

    Please contact administrator
    for this information.
    Avatar: msstilos
    msstilos
    Participant
    November 30, 2018 at 13:39

    I already did this and I translated all the POTs that exist in the site. Even so, there are two places that I do not know how to translate!

    Here are the pictures of where they are:

    https://drive.google.com/file/d/1dwaiu3l2W5M6xQe6hW9RzKYZ48LpXOAq/view?usp=sharing

    https://drive.google.com/file/d/1YobXgKJiNZxQcmkR_Kup7k4F2wGjsn8A/view?usp=sharing

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 13:51

    Please ask your hosting provider support to create FTP account to your site files and give us the credentials.

    Regards

    Avatar: msstilos
    msstilos
    Participant
    November 30, 2018 at 19:12

    I am sending access to the panel where you have access to the file manager

    Password at Private content area…

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 08:33

    Hello,

    Sorry for the delay due to the weekends.
    Please provide FTP access (FTP hostname, FTP username, FTP password).
    Thanks in advance.

    Regards

    Avatar: msstilos
    msstilos
    Participant
    December 6, 2018 at 16:45

    Follow the FTP details in the private message

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2018 at 17:09

    Hello,

    I’ve created a new .pot file and synchronized translation. Please, clear cache and check now.

    Regards

    Avatar: msstilos
    msstilos
    Participant
    December 6, 2018 at 21:22

    Thanks, it worked out in parts, there’s only one place that’s still written – New client Register?

    Could you tell me where this POT file is or just translate that missing part?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2018 at 08:02

    You’re welcome!
    Please translate these words via Loco Translate – http://prntscr.com/lrtwc1 http://prntscr.com/lrtwj9

    Regards

    Avatar: msstilos
    msstilos
    Participant
    December 10, 2018 at 00:54

    Nice, thanks.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 10, 2018 at 18:12

    You are welcome!

    Regards

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