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I cannot edit menu - by wena - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

wena

Participant

December 13, 2017 at 10:44

Hi,
I have a problem with menu editing- menu in admin panel is not showing and console shows errors: https://scr.hu/8qWYr2

Thanks for help

Please, contact administrator
for this information.

#180024 Copied

6 Answers

Rose Tyler

Support staff

December 13, 2017 at 11:09

Hello,

Thanks for the topic.
Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins), clear cache and then check. Let us know result.

Regards

#180026 Copied

wena

Participant

December 14, 2017 at 18:17

Hi,
unfortunately it doesnt help, problem still occurs

#180180 Copied

Rose Tyler

Support staff

December 15, 2017 at 09:07

Hello,

Please update all plugins to latest versions https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and to update XStore Core plugin go to Appearance > Install Plugins.

Regards

#180208 Copied

wena

Participant

December 18, 2017 at 16:24

Hi,
unfortunately it doesnt help, problem still occurs. I created copy of shop and deleted all 3rd part plugins and problem still occurs. Please login into my project and try to debug what is wrong. My client is worried. Thanks for understanding, regards

Please, contact administrator
for this information.

#180351 Copied

Olga Barlow

Support staff

December 18, 2017 at 19:12

Hello,

Your problem is related to your custom code in the child theme functions.php.

Once I enabled the parent theme everything works fine. Check the code and fix it.

Regards

#180368 Copied

Olga Barlow

Support staff

December 18, 2017 at 19:20

P.S. Also, I would like to say that your site looks very nice. Would you mind if we add it to our showcase?

Regards

#180369 Copied
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