I cannot get my Instagram feed to show in my Footer using API access token.

Hello, Intermarket Guest Amenities,

We would like to inform you about META’s security policy. Please note that generated keys are valid for no more than 60 days. Additionally, if the password is changed or the “Log out of all applications” function is used, the keys will become invalid, and it will be necessary to generate new ones.

Thank you for your understanding.

Best regards,
8Theme’s Team

Hello, Intermarket Guest Amenities,

We have reviewed the issue, and it appears that the error message you are encountering, “Error: Unsupported request – method type: GET,” may be caused by a different problem.

The error could be due to missing permissions on your Instagram account or a mismatch between the Source ID and the authenticated source for the Access Token. Additionally, changes to settings on Instagram or Facebook could also be contributing factors. Below are some potential causes:

– Changes to the admin users of the associated Facebook page
– Password changes for the Instagram or Facebook account
– Modifications to privacy settings on either Instagram or Facebook
– Adjustments to app permissions for Instagram or Facebook

Another possible reason for this issue could be WordPress itself blocking GET requests. To investigate this further, we would require your FTP access details.

Please let us know how you would like to proceed.

Best regards,
8Theme’s Team

Hello, Intermarket Guest Amenities

We kindly ask you to add the access token currently used on the live site to the staging site, or alternatively, create a new token. At the moment, there is an error indicating a missing or invalid token or API.

Error message:
Error validating access token: The user has not authorized application.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hello, Intermarket Guest Amenities,

We hope this message finds you well.

In light of recent changes to Meta’s policies, we have updated our documentation to reflect these adjustments. We kindly ask you to reconnect your Instagram account following the new instructions provided in the link below:
https://www.8theme.com/documentation/xstore/xstore-features/instagram-api-token/

Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Greetings, Intermarket Guest Amenities,

We would like to inform you that Meta has recently updated its operational principles and discontinued the old method of connecting to Instagram. You can find more details about these changes at the following links:
– Instagram Basic Display API Documentation
https://developers.facebook.com/docs/instagram-basic-display-api/
– Meta’s Blog Post on Instagram Basic Display API Update
https://developers.facebook.com/blog/post/2024/09/04/update-on-instagram-basic-display-api/)

As a result of these changes, we have updated the instructions for connecting to Instagram. We kindly ask you to review the revised guide carefully:
– Updated Instagram API Token Instructions
https://www.8theme.com/documentation/xstore/xstore-features/instagram-api-token/

Please note that, in accordance with Meta’s policies, your Instagram and Facebook accounts must now be set to business accounts. This requirement is mandated by Meta’s policies and is beyond our control.

Thank you for your understanding and cooperation. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Hello, Intermarket Guest Amenities,

As far as we can see, Instagram is displaying correctly. Please find the details in the attached files.

Best regards,
8Theme Team

Dear Intermarket Guest Amenities,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team