I cannot import demo (The most common errors occur due to low server requirements. We strongly..)

This topic has 4 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

  • Avatar: ward
    ward
    Participant
    May 18, 2024 at 10:25

    Dears,
    I cannot import demo data, i need your support please

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2024 at 12:37

    Hello,

    Thank you for reaching out to us with your request.

    Could you please provide temporary wp-admin and FTP access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: ward
    ward
    Participant
    May 20, 2024 at 08:10

    check the details bellow

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 20, 2024 at 09:21

    Hello,

    Thank you for getting in touch with us.

    We’ve imported demo content on your site.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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