I Cannot insert Xstore Demos. asking for license but i already purchased.

This topic has 8 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: sachira
    sachira
    Participant
    August 18, 2021 at 05:59

    I Cannot insert Xstore Demos. asking for a license but I already purchased and activated the license. error

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2021 at 06:54

    Hello,

    Thanks for contacting us.
    On your screenshot, we can see blocks of the studio. XStore studio allows import sections from different demos, when you are using Elementor plugin. Just edit any of pages on your site, using Elementor, > click here – https://prnt.sc/udpfle and import the desired block.

    Regards

    Avatar: sachira
    sachira
    Participant
    August 18, 2021 at 07:22

    the thing is I cannot see that icon. screenshot

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2021 at 07:30

    I can’t check your screenshot – https://gyazo.com/7b708902fdb13af3fe5f6f8219640cf6
    Provide URL of your site and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: sachira
    sachira
    Participant
    August 18, 2021 at 07:44

    please check now – image

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2021 at 07:54

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: sachira
    sachira
    Participant
    August 18, 2021 at 07:58

    ok, done

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2021 at 08:26

    Open a page > scroll to the bottom > click on Studio icon – https://gyazo.com/3ab546750fba31b8bb6892ed274a57dc

    Regards

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