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I can’t activate the template, can you hel me

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Luca Rossi

WEBEXAG

Participant

June 9, 2024 at 12:24

Hello,
I can’t activate the template, that the message i find :
We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate or white lists.
cURL error 7:

That’s the domaine : https://www.micro-star.fr/.

Best Regards

#398809 Copied Theme version: 9.3.11

1 Answer
Luca Rossi

Support staff

June 9, 2024 at 15:35
Hi @WEBEXAG,

Please check our XStore system requirements:

If your server reaches our requirements but it still doesn’t work, please add the following code under functions.php file locates in your child theme, then activate your theme again:
```
function increase_http_request_timeout( $r, $url ) {
	$r['timeout'] = 500; // Increase timeout to 500 seconds
	return $r;
}
add_filter( 'http_request_args', 'increase_http_request_timeout', 10, 2 );
```
Thank you for your patience and cooperation.

Best Regards,
8Theme’s Team
#398821 Copied
Tagged: troubleshoot woocommerce themes, woocommerce help, woocommerce template help, woocommerce theme activation, wordpress template activation, wordpress theme activation, wordpress theme troubleshooting
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