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I can’t create pages and blogs petscia store

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

petscia

Participant

July 24, 2023 at 15:52

Hello friends, I’m trying to build the store’s blogs, but when I try to edit or create a new page, the error I sent below appears, please help me.

“The editor has encountered an unexpected error.”

#362813 Copied Theme version: 9.1.1.1.1 WooCommerce version: 7.9.0

3 Answers

Rose Tyler

Support staff

July 24, 2023 at 16:01

Hello, Petscia,

Thank you for contacting us and for using XStore.

1/ Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
Let us know the result.

2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

Kind Regards,
8theme team

#362816 Copied

petscia

Participant

July 24, 2023 at 19:22

Friend, still with the same problem, I just start the text that signals the error.

I changed the theme and disabled all plugins, still the error persists.

Should I use the child theme or the parent theme?

Can you look at me?

#362851 Copied

Rose Tyler

Support staff

July 25, 2023 at 09:07

Hello, Petscia,

In this case, the problem is independent of our theme.

We would recommend you contact your hosting provider and WordPress support.

Kind Regards,
8theme team

#362901 Copied
Tagged: blogs, create, pages, petscia, store, themes, woocommerce, wordpress
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