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I can’t edit my Store Page / Elementor doesn’t work (Shop Page)

This topic has 3 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Andrew Mitchell

Crispy123

Participant

October 28, 2023 at 13:32

Hello,
Unfortunately, I’m currently having a problem with my website. Unfortunately, editing the shop doesn’t work. Editing via Elementor does not work on the shop page. Elementor works great on all of my other pages, except for the shop page. I have already changed my Php version from 7.4 to 8.2. But then I had the problem that Elementor didn’t work on any site, so I went back to the 7.4 version. I also deactivated my plugins and themes one after the other, but this didn’t work either. Before I make any further attempts and possibly damage the website, I would like to ask for your help.

Thank you.

Please, contact administrator
for this information.

#371870 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

2 Answers

Rose Tyler

Support staff

October 29, 2023 at 11:16

Hello, Crispy123,

Thank you for contacting us and for using XStore.

To be able to edit Shop page using Elementor and the free PRO Elements plugin, please go to XStore Builders > Products Archive https://prnt.sc/SEbx6aakuHcX https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
By default, the Shop page can’t be edited using Elementor as other pages, because this ability was added by Elementor for the Pro plugin that should be purchased separately. All our demos were created without Elementor Pro, so Shop page settings can be edited via Theme Options > WooCommerce.
In the latest update, we added new builders https://www.8theme.com/documentation/documentation/xstore-builders/xstore-builders-getting-started/ which allows you to create Shop page layout using the Elementor free plugin.

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

#371911 Copied

Andrew Mitchell

Support staff

March 14, 2024 at 17:22

Dear Crispy123,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#386984 Copied
Tagged: editing store page issues, elementor not working, fixing elementor problems, troubleshoot woocommerce themes, woocommerce shop page errors, wordpress store page editing, wordpress woocommerce themes
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