I can’t figure out how to get rid of a missing static block in the sidebar

This topic has 4 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

  • Avatar: BubbaDan
    BubbaDan
    Participant
    April 8, 2023 at 21:34

    I can’t figure out how to get rid of a missing static block in the sidebar on a category page.
    I know it is an easy fix, but I have searched for a solution and can’t find it.

    https://www.crittersetc.com/dogs/

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2023 at 09:46

    Hello, BubbaDan,

    Thank you for contacting us and for using XStore.

    We can’t access your Dashboard with provided asses, please set the administrator role for the user.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: BubbaDan
    BubbaDan
    Participant
    April 9, 2023 at 19:41

    Sorry about that! I added the right info

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 10, 2023 at 06:26

    Hello BubbaDan,

    Thank you for providing the login details. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site.

    Additionally, we have removed the empty widget from the shop sidebar area, which can be found under Appearance > Widgets. For your reference, please see the images provided at the following links: https://postimg.cc/Jt812wzN and https://postimg.cc/BLqV2CJK.

    Best Regards,
    8Theme’s Team

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