I can’t find a way to translate some words from the site.

This topic has 10 replies, 3 voices, and was last updated 3 weeks, 5 days ago ago by Alex Carter

  • Avatar: Remus
    Remus
    Participant
    March 10, 2025 at 16:50

    Hello, I can’t find a few words on the site to translate, all categories on the first page, view wishlist, add all to cart, shop all, new arrivals, sale etc.
    Please help me.
    I’m sending you a screenshot below with the words I can’t find.

    Files is visible for topic creator and
    support staff only.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2025 at 17:12

    Hello, Remus,

    Thank you for reaching out to us.

    Kindly rename this file: https://prnt.sc/QUUTJbLbV4H8 to xstore-core-ro_RO.po

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    8Theme’s Team

    Avatar: Remus
    Remus
    Participant
    March 11, 2025 at 07:58

    Hello,

    they are translated there but appear untranslated on the site.
    what should we do to make the connection?
    I am sending the picture attached

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2025 at 10:11

    Hello,

    Thank you for reaching out to us.

    You need to rename this file: https://prnt.sc/QUUTJbLbV4H8 to xstore-core-ro_RO.po

    Alternatively, if you provide us with FTP access, we would be happy to handle the renaming for you.
    https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

    Best Regards,
    8Theme’s Team

    Avatar: Remus
    Remus
    Participant
    March 13, 2025 at 08:59

    i send ftp acces

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2025 at 10:02

    Hello,

    We appreciate your prompt response.

    The renaming has been completed. Kindly proceed with the translation of the XStore Core plugin now.

    Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Remus
    Remus
    Participant
    March 26, 2025 at 10:41

    hello,
    can you help us with the translations, we searched but couldn’t find
    i am attaching a print screen
    your cart is currently empty!
    New in store
    Showing 1-9 of 36 item(s)

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    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 26, 2025 at 11:39

    Hello, Remus,

    Thank you for reaching out to us.

    Could you kindly provide the URL of the page shown in your screenshot? This will help us assist you more effectively.

    Warm Regards,
    The 8Theme Team

    Avatar: Remus
    Remus
    Participant
    March 28, 2025 at 12:56
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 28, 2025 at 12:59

    Hello, Remus,

    We appreciate your prompt response.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

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