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I can’t get rid of this popup. I attach a photo.

This topic has 10 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

  • Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    May 4, 2023 at 15:09

    Mr. Tony,

    In addition, the photo that has changed does not appear. If the photo appeared, I could keep it.

    https://i.postimg.cc/257fdDtw/popup.png

    I appreciate that you indicate me, because I have tried to follow your instructions and it continues to appear.

    Thank you

    #355489 Copied Theme version: 16078294843278725
    9 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 5, 2023 at 06:56

    Hello, Ms. Morbenia Morbeck,

    If you would like to remove the popup, please navigate to Xstore > Theme Options > Header Builder and delete the newsletter header widget. After making the changes, please clear your browser cache and check your site again.

    For reference, please see the attached screenshot: https://postimg.cc/Nymjk6Jv

    Best Regards,
    8Theme’s Team

    #355538 Copied
    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    May 5, 2023 at 16:33

    Thank you so much.
    One question: How to add this flip box bunner on this page
    https://grupomorbeck.com/nuestros-clientes/?preview_id=9492&preview_nonce=6696e993f7&preview=true

    I’m copying from here, https://xstore.8theme.com/elementor/demos/minimal-fashion02/flipbox-element/# I’ve seen the video, but I can’t paste it on my page.

    And the block was added manually, it appears unconfigured. That is, it is difficult for me to program the same as the model.

    Photos https://postimg.cc/gallery/tRX8QBp

    Thank you for your support.

    #355730 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 16:48

    Hello, Ms. Morbenia Morbeck,

    Thank you for your response.

    Please provide temporary wp-admin access.

    Kind Regards,
    8theme team

    #355732 Copied
    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    May 5, 2023 at 16:54

    Thank you Ms. Rose. Follow the data in private.

    Please contact administrator
    for this information.
    #355735 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 17:04

    Hello, Ms. Morbenia Morbeck,

    Thank you for your response.

    Please check the page now – https://grupomorbeck.com/nuestros-clientes/?preview_id=9492

    Best Regards,
    8Theme’s Team

    #355739 Copied
    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    May 5, 2023 at 17:05

    thank Ms. Rose.

    #355740 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 17:06

    Hello, Ms. Morbenia Morbeck,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #355741 Copied
    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    May 5, 2023 at 19:51

    Hi Ms. Rose!

    I appreciate your patience and essential support.

    #355754 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 6, 2023 at 05:03

    Hello, @Ms Morbenia Morbeck,

    Thank you for your kind words. We are glad to hear that our service has been helpful and we are always here to support you in any way we can. If you have any further questions or concerns, please don’t hesitate to reach out to us. We value your business and look forward to continuing to serve you.

    Best Regards,
    8Theme’s Team

    #355765 Copied

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The issue related to '‘I can’t get rid of this popup. I attach a photo.’' has been successfully resolved, and the topic is now closed for further responses

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