I can’t import any themes anymore, the screen goes dark

This topic has 3 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: LUKITA
    LUKITA
    Participant
    September 3, 2024 at 15:26

    When I import a new theme the screen goes dark but nothing loads and the theme’s photos are not appearing.

    Please, contact administrator
    for this information.
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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2024 at 15:34

    Hello, LUKITA,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 15, 2024 at 03:13

    Dear LUKITA,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘I can’t import any themes anymore, the screen goes dark’' has been successfully resolved, and the topic is now closed for further responses

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