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I can’t increase Max execution time with the hosting company

This topic has 4 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Shawn Lisk

Participant

February 28, 2023 at 04:31

I installed the theme, and the server requirement says I need the max execution time to be set between 120 – 180. I am using InMotion Hosting. The servers are NGINX, and it is impossible to increase the maximum time to 120 – it is locked down to 90 seconds. Is this something you can help me with?

Please, contact administrator
for this information.

#348256 Copied Theme version: 9.0.4 WooCommerce version: 6.1.1

3 Answers

Tony Rodriguez

Support staff

February 28, 2023 at 06:26

Hello, Shawn Lisk,

We apologize for the inconvenience, but the administrative login details you provided are not functioning correctly (see link: https://postimg.cc/kRCQWgVz).

You may have received a message such as “Maximum execution time of 30 seconds exceeded” or “Maximum execution time of 60 seconds exceeded”. This indicates that the process is taking too long to complete and is timing out. There are several ways to address this error.

Method 1: Edit the file wp-config.php:
Add the following line to wp-config.php:

set_time_limit(300);

Method 2: Edit the file .htaccess:
Before making any changes, please back up the .htaccess file.
Add the following line to .htaccess:

php_value max_execution_time 300

Method 3: Editing php.ini
Add the following line to php.ini:

max_execution_time = 300

We hope this information is helpful.

Best Regards,
8Theme’s Team

#348260 Copied

Shawn Lisk

Participant

February 28, 2023 at 14:16

Sorry that the login information didn’t work. I realized when I checked I hadn’t saved the user account.

I tried your methods, but they do not work. When I contacted the hosting company – InMotion Hosting, they said that I am not allowed to change the Max execution time – this is locked down from their side. They said that the server is NGINX, and I am not allowed to increase it over 90 seconds.

Please contact administrator
for this information.

#348327 Copied

Rose Tyler

Support staff

February 28, 2023 at 15:50

Hello, Shawn Lisk,

max_execution_time is a limit for the execution time while running the script. For example, if you import content and script needs more than 90 secs then you may face a problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.

Kind Regards,
8theme team

#348354 Copied
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