This topic has 30 replies, 4 voices, and was last updated 10 years, 3 months ago ago by Robert Hall
Hello!!
It’s my first time with a woocommerce theme and I wan’t to exploit this option but the button don’t work…
Thanks for advance,
Joan
Hello,
Did you make configuration your theme like in our documentation?
Read more here:
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation
Regards,
Robert Hall.
Yes, I read the documentation, but its my first time I work with woocommerce and its difficult for me…
Maybe, its because the required plugins its not installed?
I search the required plugins but I don’t find… Its not included with the template?
A message like this appear when I click in ‘install plugins’, but the plugins don’t install:
“All installations and activations have been completed.”
Thanks for advance,
Joan
Hello,
Please provide us with FTP and wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
ok, the credtentials are:
https://gestorftp.mi-alojamiento.com/index.php
user: proje950
pass:Joan1412
Hi Eva!!
Do you enter into my ftp or modify? Please help! I can wait!!
Thanks,
Joan
Sorry, Here the provisional platform and wp-admin access pass
http://www.projectslot.com.mialias.net/wp-admin
first please enter this codes:
user: projec989
pass: 91TDOl5Q
then for wp-admin access:
user: moon
pass: Joan1412
Hello,
As I see the site http://www.projectslot.com.mialias.net is working fine.
If you want to install demo content you can do this in Theme Options > Import/Export
Could you please clarify the issue with categories?
Thank you.
Regards,
Eva Kemp.
In my reply #13943 I say that I click on the button to install your ‘demo content’ but don’t work…
Hello,
Please make a backup of your site and we will try install demo data.
Regards,
Robert Hall.
Thanks, you can try to install demo data please!
Thanks for advance,
Joan
Hello,
Seems you’ve installed the theme incorrectly. Have you installed Woocommerce plugin before the theme installation? It should be done before and then install the theme.
We recommend you to reinstall WordPress and proceed with the theme installation from the beginning. Just follow all the instructions written in our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/installation
Please note you should install WooCommerce plugin before theme installation!
Regards,
Eva Kemp.
I repeat the process from Zero.
I deleted all the plugins and old theme installation.
Then:
– I install woocommerce plugin sucessfully.
– Re-install legenda theme.
but then, when I try to install the plugins recommended in the ‘Theme Options’, the plugins don’t install.
When I try to install the included pluggins appear the next message:
“The plugin does not have a valid header.”
Too, the demo installation button in the ‘Import/Export’ options don’t works again…
The only thing I have not done, because if a problem is to install the WooCommerce pages…
I don’t know what else to do…
Thanks,
Joan
Hello,
We recommend you to install the theme on clear WordPress. Please reinstall it as well.
Thank you.
Regards,
Eva Kemp.
Ok!!
I actually installed wordpress from zero, removing all files from ftp, with a new wordpress intallation then I install the Woocommerce plugin and then theme ‘legenda’, but still fails to install the button ‘demo content’ continue without work….
Hello,
Do you changed wp-admin access? I can’t log.
Regards,
Robert Hall.
Please try again with the same password!! Because I re-install a new wordpress the pass its changed, but I modify now with the password do you know!
Thanks,
Joan
Please provide us with FTP credentials in Private Content.
Also, please make backup your site. I’ll try to install theme on your website.
Regards,
Robert Hall.
FTP AND ALL INFO IN PRIVATE CONTENT!!
Hello,
Sorry, but I can’t log to your ftp. Please provide us with FTP credentials as well.
Regards,
Robert Hall.
I send you the ftp access configuration yesterday
Now, I repeat ftp credentials in PRIVATE CONTENT.
Thanks,
Joan
Hello,
Sorry but it’s difficult for us to work in your control panel as it’s not in English.
Do you have FTP account to which we can connect to reinstall the theme via some FTP client?
Thank you.
Regards,
Eva Kemp.
If you have any ftpclient yo can try with the configuration I wrote now in the private contente..
I used filezilla before update to Mavericks new OS X version that isn’t compatible with filezilla…
Please try and tell me if you can work.
Thanks,
Joan
Hello,
I’m getting the same issue when installing the theme.
Please reinstall WordPress again from scratch and the database as well. Don’t import any backups for now. After you do this please reply back to us and we’ll install the theme again on clear WordPress and database.
Thank you.
Regards,
Eva Kemp.
i don’t import any backup, I don’t do any backup….
Following his instructions, which are currently on the server, newly installed theme, having first installed the official plugin woocomerce, no tickets, no categories, etc. …
Actually, if just start using your theme have so many problems…
Not to do more…
Joan
We’re very sorry you’re experiencing such problems but we’re trying to investigate what is causing the issue. If you don’t mind and wish to proceed please reinstall WordPress and the database.
Thank you.
Regards,
Eva Kemp.
Reinstalled for the third time, I hope news!!
Thanks,
Joan
I’ve installed the demo date for you. Now you can configure the theme as in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/documenter_cover
Regards,
Robert Hall.
Hello!!
It’s my first time with a woocommerce theme and I wan’t to exploit this option but the button don’t work…
Hello,
Please, look at the Manual import information:
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation
I did the same on your website.
Regards,
Robert Hall.
Tagged: demo content, install, seo friendly, templates, woocommerce, wordpress
The issue related to '‘I can't Install Demo Content’' has been successfully resolved, and the topic is now closed for further responses