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I can’t install the theme because it can’t find the style.css file

This topic has 4 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

SeAy1

Participant

September 30, 2024 at 13:46

My installation based on the tutorial videos could not be completed

#416447 Copied Theme version: 9.4.1

3 Answers

Rose Tyler

Support staff

September 30, 2024 at 14:58

Hello, SeAy1,

We have reviewed your website and noticed that the demonstration content has been installed. Could you please provide us with more details regarding the specific assistance you require?

Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#416461 Copied

Kimmy

Participant

October 9, 2024 at 19:54

Hi there,

I’m getting the same error
“The package could not be installed. The theme is missing style.css style sheet”

I’ve tried this: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error#h_01GYBPNH6ME3GKFARGYBAV3CEJ

And I get an error message: Incompatible Archive.
Return to the Theme Installer

Please assist

#418048 Copied

Rose Tyler

Support staff

October 10, 2024 at 07:14

Hello, Kimone,

We hope this message finds you well. We kindly request that you download the “XStore – Installable Archive” from our downloads page at https://www.8theme.com/downloads/.

Once downloaded, please proceed to install it on your site by navigating to Appearance > Themes > Add New in your site’s dashboard.

Warm Regards,
The 8Theme Team

#418082 Copied
Tagged: best selling themes, fix woocommerce theme errors, missing style.css file, theme installation issues, troubleshoot woocommerce themes, woocommerce installation guide, woocommerce themes
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