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I can’t install the theme XSTORE - by Frankold

This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

Frankold

Participant

February 14, 2022 at 11:29

Hi,
I tried several times to install and uninstall the theme xstore.
Unfortunately even starting with a new WP installation, I get the same error.
Crashes when installing a Demo theme, showing this warning:
“error while install ofet-core-pluginplugin”
Is it possible to help me ?

Please, contact administrator
for this information.

#317073 Copied Theme version: 8.1 WooCommerce version: 5.9

5 Answers

Rose Tyler

Support staff

February 14, 2022 at 11:52

Hello,

As we can see any plugin can’t be installed even manually, for example, an archive of WooCommerce plugin – https://prnt.sc/26vjgux Contact your hosting provider and ask about assistance.

Regards

#317106 Copied

Frankold

Participant

February 14, 2022 at 16:46

Thank you Rose for your attention.
I contacted the provider and he said:

Dear Customer,
we performed optimizations to the php parameters, through its cpanel, and we invite you to try again.
However, in the logs we do not find the errors mentioned, it could therefore also be the plugin/ theme defective.

#317146 Copied

Rose Tyler

Support staff

February 14, 2022 at 16:54

I’ve activated default WooCommerce theme – Storefront on your site and tried to install and activate official WooCommerce plugin, the same error – https://prnt.sc/26vovaj It means the situation on your site is independent of our theme functionality, it can be related to permission, hosting or WP problem.
Check inline materials like “Installation failed: The directory could not be created.”
Sorry, but I can help with problems that come from our theme only.

Regards

#317148 Copied

Frankold

Participant

February 16, 2022 at 17:00

Hi Rose,
Sorry I’m late answering.
I solved the problem, starting from scratch.

I have a bit of difficulty editing the elements, I do not understand how to delete the background image in the footer, also the modifca of “static blocks” does not display the contents correctly.

Would you please take a look ?

Please contact administrator
for this information.

#317410 Copied

Rose Tyler

Support staff

February 16, 2022 at 17:48

Hello,

https://prnt.sc/26x2ssb , so now you can edit Footer static block using Elementor , for example – https://prnt.sc/26x2tt5

Regards

#317420 Copied
Tagged: installation, support, themes, woocommerce, wordpress, xstore
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